Identify memory problem symptoms and the corrective actions
to take.
- Follow the suggested actions in the order in which they are listed
in the Action column until the problem is solved.
- See Parts listing, type 7891 to
determine which components are CRUs and which components are FRUs.
- If an action step is preceded by "(Trained service technician
only)," that step must be performed only by a trained service technician.
|
|---|
| Symptom |
Action |
|---|
| The amount of system memory displayed is less than
the amount of physical memory installed. |
- Make sure that:
- All installed memory is listed in the output of the lscfg
-vp command.
- The memory modules are seated properly.
- You have installed the correct type of memory.
- All banks of memory on the DIMMs are enabled. The blade server
might have automatically disabled a DIMM bank when it detected a problem
or a DIMM bank could have been manually disabled.
- Check the Advanced Management Module event log for an error message.
- If the DIMM was disabled by a system-management interrupt (SMI),
replace the DIMM.
- If the DIMM was disabled by the POST, obtain the eight-digit error
code and location code and replace the failing DIMM.
- Reseat the DIMM.
- Replace the DIMM.
- Replace the system-board
|