Network connection problems

Identify network connection problem symptoms and the corrective actions to take.

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing, type 7891 to determine which components are CRUs and which components are FRUs.
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician.
Symptom Action
One or more blade servers are unable to communicate with the network.
  1. Verify that the I/O module is a switch or pass thru module. Ppass thru modules require an upstream switch for network traffic to pass.
  2. Ensure the correct device drivers are installed.
  3. Verify that the optional I/O expansion cards are correctly installed and configured, see Removing and installing an I/O expansion card


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