Optional device problems

Identify optional device problem symptoms and the corrective actions to take.

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing, type 7891 to determine which components are CRUs and which components are FRUs.
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician.
Symptom Action
An IBM® optional device that was just installed does not work.
  1. Make sure that:
    • The option is designed for the blade server. See the ServerProven® list at www.ibm.com/servers/eserver/serverproven/compat/us/.
    • You followed the installation instructions that came with the option.
    • The option is installed correctly.
    • You have not loosened any other installed devices or cables.
  2. If the option comes with its own test instructions, use those instructions to test the option.
  3. Reseat the device that you just installed.
  4. Replace the device that you just installed.


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