Performing the checkout procedure

Follow this procedure to perform the checkout.

Step  001 
Perform the following steps:
  1. Update the firmware to the current level, as described in Updating the firmware.
  2. You might also have to update the management module firmware.
  3. If you did not update the firmware for some reason, power off the blade server for 45 seconds before powering it back on.
  4. Establish an SOL session; then continue to Step  002 . If the blade server does not start, see Troubleshooting tables.
Step  002 
Verify that you have looked up each error code or hung checkpoint and attempted the corrective action before going to Step  003 :
  1. If the firmware hangs on an eight-digit progress code, see POST progress codes (checkpoints).
  2. If the firmware records an eight-digit error code, see System reference codes (SRCs).
  3. If the AIX® operating system records a service request number (SRN), see Service request numbers (SRNs).
  4. Check the BladeCenter® management-module event log. If an error was recorded by the system, see POST progress codes (checkpoints) or System reference codes (SRCs).
  5. If no error was recorded, or if the login prompt appears and you still suspect a problem, continue to Step  003 .
Step  003 
Is the operating system AIX?
Yes
Record any information or messages that may be in the management module event log; then go to Step  005 .
No
Go to Step  004 .
Step  004 
Is the operating system Linux?
Yes
Record any information or messages that may be in the management module event log; then go to Step  007 . If you cannot load the stand-alone diagnostics CD, answer this question No.
No
Go to Solving undetermined problems.
Step  005 
Perform the following steps:
Note: When possible, run AIX online diagnostics in concurrent mode. AIX online diagnostics perform more functions than the stand-alone diagnostics.
  1. Perform the AIX online diagnostics, see Starting AIX concurrent diagnostics. Record any diagnostic results and see the Service request numbers (SRNs) to identify the failing component.
    Note: When replacing a component, perform system verification for the component. See Using the diagnostics program.
  2. If you cannot perform AIX concurrent online diagnostics, continue to Step  006 .
Step  006 
Perform the following steps:
  1. Use the management-module Web interface to make sure that the device from which you load the stand-alone diagnostics is set as the first device in the blade server boot sequence.
  2. Turn off the system unit power and wait 45 seconds before proceeding.
  3. Turn on the blade server and establish an SOL session.
  4. Check for the following responses:
    1. Progress codes are recorded in the management-module event log.
    2. Record any messages or diagnostic information that might be in the log.
  5. Load the stand-alone diagnostics. Go to Starting stand-alone diagnostics from a CD or Starting stand-alone diagnostics from a NIM server.
  6. If you have replaced the failing component, perform system verification for the component. See Using the diagnostics program

This ends the AIX procedure.

Step  007 
Perform the following steps:
  1. Use the management-module Web interface to make sure that the device from which you load the stand-alone diagnostics is set as the first device in the blade server boot sequence.
  2. Turn off the blade server and wait 45 seconds before proceeding.
  3. Turn on the blade server and establish an SOL session.
  4. Check for the following responses:
    1. Progress codes are recorded in the management-module event log.
    2. Record any messages or diagnostic information that might be in the log.

    Continue with step  008 .

Step  008 
Load the stand-alone diagnostics. Go to Starting stand-alone diagnostics from a CD or Starting stand-alone diagnostics from a NIM server.
Can you load the stand-alone diagnostics?
No
Go to Solving undetermined problems.
Yes
Select the resources to be tested and record any SRNs; then go to Service request numbers (SRNs).

This ends the Linux procedure.

For more information about installing and using all supported operating systems, search the IBM Support Site.


Notices | Terms of use | Privacy | Support