Isolating firmware problems

You can use this procedure to isolate firmware problems.

To isolate a firmware problem, follow the procedure until the problem is solved.

  1. If the blade server is operating, shut down the operating system and turn off the blade server.
  2. Turn on the blade server.

    If the problem no longer occurs, no further action is necessary. You are finished with this procedure.

  3. If the blade server boots up far enough to allow the installation of server firmware updates, check for appropriate updates and install them.

    If you install updates, reboot the server and see if the problem still exists. If not, you are finished with this procedure.

  4. Recover the system firmware, as described in Recovering the system firmware.
  5. After recovering the system firmware, check for and install any server firmware updates.


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