Solving shared BladeCenter resource problems

Problems with BladeCenter® shared resources might appear to be in the blade server, but might actually be a problem in a BladeCenter unit component.

This information provides procedures to help you isolate blade server problems from shared BladeCenter resource problems.

If the problem is thought to be with a shared resource, see the online information center or the Problem Determination and Service Guide or the Hardware Maintenance Manual and Troubleshooting Guide for your BladeCenter unit, or see the documentation for BladeCenter unit components for additional information. If the problem cannot be solved, see Solving undetermined problems.

To check the general function of shared BladeCenter resources, complete the following operations.

  1. Verify that the BladeCenter unit has the required power modules installed and is connected to a working power source.
  2. Verify that power management is set correctly for your BladeCenter unit configuration.
  3. Verify whether the problem is being experienced on more than one blade server.
  4. Perform a test of the failing function on a blade server that is known to be operational.
  5. Try the blade server in a different blade bay.
  6. Try a blade server that is known to be operational in the blade bay with the failing blade server.
  7. Verify that the blade server and the monitor are powered on.
  8. Check for problems with the media tray (removable media drives and USB ports), as described in Solving shared media tray problems.
  9. Check for network connection problems, as described in Solving shared network connection problems.
  10. Check for power problems, as described in Solving shared power problems.
Parent topic: Diagnostics

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