If you can establish network connectivity to the advanced management module, but
you cannot log in (user ID or password not valid), the problem may
be due to an incorrect ID or password, or it may be related to too
many unsuccessful attempts.
Problem
When you attempt to log in to the advanced management module, you
receive errors related to the user ID or password not being valid.
Investigation
Perform these steps to resolve
the problem:
- Verify that you are using a valid user ID and password. The user
ID and password are case-sensitive.
- Wait a few minutes before attempting to log in again. Five unsuccessful
login attempts results in the advanced management module locking
out the user ID. The default wait time is two minutes, but it might
have been changed during the management module user profile configuration.
- Attempt to log in through both the Web and the Telnet interfaces.
If you cannot log in, reset the advanced management module to
the default configuration, which will restore the default user ID
and password:
Important: Resetting the
advanced management module will
shut down the external ports for all I/O modules, which will disrupt
all network and fibre connectivity. After the
advanced management module resets
with the default configuration, it will attempt to obtain a DHCP address
for two minutes before using the default IP address (192.168.70.125)
and subnet mask (255.255.255.0). Remove the Ethernet cable from the
advanced management module if
you do not want it to attempt to obtain a DHCP address.
If you previously saved your configuration,
you will be able to restore it after resolving the problem with the advanced management module. For
more information about restoring a previously saved configuration,
see the Advanced Management Module User's Guide.
- Insert a paper clip into the pin hole on the back of the advanced management module.
- Push the paper clip in all the way and hold it for approximately
10 seconds. The advanced management module will
reset and the fans will run at full speed, which is clearly audible.
- Remove the paper clip from the pin hole.
- Connect a laptop to the management module. Set the IP address
on the laptop to the IP address 192.68.70.100 and subnet mask 255.255.255.0
so that it does not conflict with any default IP address in the BladeCenter S system.
- Attempt to log in using the default user ID and password. The
default user ID is USERID and the default password is PASSW0RD (with
a zero in place of the letter O).
- Contact IBM support.