No VPD available from advanced management module

Vital Product Data (VPD) for each blade server in the BladeCenter S chassis is available from the advanced management module interface. Use this procedure to troubleshooting the situation where VPD does not appear.

Problem

You have accessed the Hardware VPD panel from the advanced management module Web interface and no VPD data is displayed for one or more blade servers.

Investigation

Perform these steps to resolve the problem:
  1. Verify that the advanced management module has discovered all blade servers. From the advanced management module Web interface, view the System Status page and verify that there is a solid green circle next to the blade server.
  2. From the advanced management module Web interface, select Monitors > Firmware VPD to display the firmware VPD for all blade servers in the BladeCenter S chassis and ensure that the firmware VPD is properly displayed.
  3. If the firmware VPD is not displayed, check the event log for any communications errors. If errors are found, see Service processor communication (SP COMM) errors displayed for a blade server. If no errors are found, call IBM support.
  4. If the hardware VPD is still not displayed, click Reload VPD. The advanced management module will attempt to read the firmware VPD for the blade server.