Explanation
Service Advisor cannot collect service data for the specified event. Therefore, Service Advisor will not call home for the event.
Severity
Warning
Alert Category
Chassis/System Management (Warning)
-
mmTrapChassisN
Log Source
SERVPROC
Automatically notify service
No
Recoverable
No
Example Message
Service data collection for event 0x00026801 failed. Event will not be reported.
Alarm Panel LED (BC T and BC HT)
Minor
User response
Perform these steps:
- Check the event log for other errors related to the advanced management module and resolve them.
- Attempt to collect the service data for this event through the advanced management module Web interface or the command-line interface.
See the Advanced Management Module User's Guide or the Advanced Management Module Command-Line Interface Reference Guide for more information.
These documents are available from the Web.
- Restart the advanced management module and attempt to collect the service data again.
- Generate a call home using Service Advisor for the event.