0x00015050
Service data collection for event

Explanation

Service Advisor cannot collect service data for the specified event. Therefore, Service Advisor will not call home for the event.

Severity

Warning

Alert Category

Chassis/System Management (Warning) - mmTrapChassisN

Log Source

SERVPROC

Automatically notify service

No

Recoverable

No

Example Message

Service data collection for event 0x00026801 failed. Event will not be reported.

Alarm Panel LED (BC T and BC HT)

Minor

User response

Perform these steps:
  1. Check the event log for other errors related to the advanced management module and resolve them.
  2. Attempt to collect the service data for this event through the advanced management module Web interface or the command-line interface. See the Advanced Management Module User's Guide or the Advanced Management Module Command-Line Interface Reference Guide for more information. These documents are available from the Web.
  3. Restart the advanced management module and attempt to collect the service data again.
  4. Generate a call home using Service Advisor for the event.