0x00016801
Call Home failed

Explanation

The attempt to call home the specified event was not successful.

Severity

Warning

Alert Category

Chassis/System Management (Warning) - mmTrapChassisN

Log Source

SERVPROC

Automatically notify service

No

Recoverable

No

Example Message

Alarm Panel LED (BC T and BC HT)

Minor

User response

Perform these steps:
  1. Verify that the proxy settings for Service Advisor are correct.
  2. Attempt to perform a test call home.
  3. Check the network connectivity between the advanced management module and the external Internet.