Explanation
The configured Simple Mail Transfer Protocol (SMTP) server address is not responding
and appears to be unreachable.
Severity
Warning
Alert Category
Chassis/System Management (Warning)
-
mmTrapChassisN
Log Source
SERVPROC
Automatically notify service
No
Recoverable
Yes
Example Message
The SMTP server is not reachable. SMTP server address: 9.37.177.12
Alarm Panel LED (BC T and BC HT)
Minor
User response
Perform this steps:
- Make sure that the DNS server is enabled and configured correctly.
- Make sure that the SMTP server is operational, and that you can communicate with the SMTP server through the advanced management module.
- Check for network connectivity issues, such as user network cabling and network status.