Explanation
The advanced management module is not able to read the vital product data (VPD) for the specific I/O module.
Severity
Error
Alert Category
I/O Modules (Critical)
-
mmTrapIOC
Log Source
IOMod_##
Automatically notify service
No
Recoverable
Yes
Chassis LED
Error
Alarm Panel LED (BC T and BC HT)
Critical
User response
Perform these steps:
- If you have just installed the I/O module:
- Reset the I/O module through the advanced management module interface.
- Replace the I/O module.
- If you have recently updated the firmware for the advanced management module, revert back to the previous release of the firmware to see if this resolves the problem.
- If the I/O module has been working and you have not recently upgraded the management module firmware:
- Use the advanced management module interface to determine if the other I/O modules are present. If so, suspect the I/O module.
- Fail over to the second advanced management module (if an advanced management module is available in your chassis).
- Reboot the advanced management module.
- Upgrade the advanced management module firmware.
- Replace the advanced management module.