Explanation
The CPU on the blade server has encountered an internal error.
Severity
Error
Alert Category
Blades (Critical)
-
mmTrapBladeC
Log Source
Blade_##
Automatically notify service
No
Recoverable
Yes
Example Message
Processor 1 (CPU 1 Status) internal error
Alarm Panel LED (BC T and BC HT)
Critical
User response
Refer to the Problem Determination and Service Guide for the specified blade server to determine the device-specific actions to resolve this event. The
Problem Determination and Service Guide is available on the Web.
If you do not have access to the Problem Determination and Service Guide, perform these steps:
- Check the IBM Support Web page for any service bulletins that might be related to this problem.
- Restart the service processor for the specified blade server. You can restart the service processor from the advanced
management module Web interface.
- Reboot the blade server and press F1 to display the BIOS menu:
- Verify that both processors are being seen by BIOS.
- Load the default settings.
- Go to the advanced setup menu, select the CPU settings, and attempt to enable the CPU slot.
- Swap processors on the blade server to determine if the problem is related to the CPU slot or the processor.
Note: This step does not apply to JSxx blade servers.
- Go to the IBM BladeCenter software and device drivers Web page for firmware updates.
- Check the IBM Support Web page for any service bulletins that might be related to this problem.