Broadcom Ethernet device tests

Use this information to resolve Broadcom Ethernet device errors.

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing, Types 8014, 8028 and 1916 to determine which components are CRUs and which components are FRUs.
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician.
Error code Description Action
405-002-xxx Passed the EEPROM test on the system board. N/A
405-903-xxx Failed the EEPROM test on the system board.
  1. Make sure that the component firmware level is up-to-date, upgrade if necessary; then, rerun the test. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found on the IBM support Web site at http://www.ibm.com/support/docview.wss?uid=psg1MIGR-4JTS2T.
  2. If the failure remains, refer to Removing and replacing blade server components to replace the failed component.
405-003-xxx Passed the Internal memory test. N/A
405-904-xxx Failed the Internal memory test.
  1. Make sure that the component firmware level is up-to-date, upgrade if necessary; then, rerun the test. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found on the IBM support Web site at http://www.ibm.com/support/docview.wss?uid=psg1MIGR-4JTS2T.
  2. If the failure remains, refer to Removing and replacing blade server components to replace the failed component.
Parent topic: Diagnostics