General problems

Use this information to resolve a general hardware problem.

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

  • See Parts listing, Types 8014, 8028 and 1916 to determine which components are CRUs and which components are FRUs.
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician.
Symptom Action
A cover lock is broken, an LED is not working, or a similar problem has occurred.