General problems

Use this information to resolve a general hardware problem.

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

  • See Parts listing to determine which components are CRUs and which components are FRUs.
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician.
Symptom Action
A cover lock is broken, an LED is not working, or a similar problem has occurred.
The server is hung while the screen is on. Cannot start the Setup utility by pressing F1.
  1. See Nx boot failure for more information.
  2. See Recovering from a UEFI update failure for more information.