Hardware service and support

To locate a reseller authorized by IBM to provide warranty service, go to the http://www.ibm.com/partnerworld/ and click Find Business Partners on the right side of the page. For IBM support telephone numbers, see the http://www.ibm.com/planetwide/. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

The following lists related documentation for servicing IBM WebSphere DataPower Integration Blade XI50B appliance:

• IBM WebSphere DataPower Integration Blade XI50B Type 4195, Installation and User's Guide

  http://publib.boulder.ibm.com/infocenter/bladectr/documentation/topic/com.ibm.bladecenter.dp_xi50b.doc/dw1ji_installation_guide.pdf

• IBM WebSphere DataPower SOA Appliances: Administrators Guide

  ftp://ftp.software.ibm.com/software/integration/datapower/library/prod_docs/2Q2009/3.7.3-AdministratorsGuide.pdf

• IBM Troubleshooting IBM WebSphere DataPower SOA Appliances

  https://www-304.ibm.com/support/docview.wss?uid=swg21239595

• IBM WebSphere DataPower SOA Appliances Product documentation

  http://www-01.ibm.com/software/integration/datapower/library/documentation/v3.8.0/XI50.html

• WebSphere DataPower Integration Appliances firmware, documentation download Web site

  http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg24014405