Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with your IBM products.
For information about which products are supported by Support Line in your country or region, see the http://www.ibm.com/services/sl/products.
For more information about Support Line and other IBM services, see the http://www.ibm.com/services/us/index.wss or see the http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21269260
http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21235587