Intermittent problems

Use this information to resolve intermittent problems with the blade server.

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

  • See Parts listing, Types 7871 and 1949 to determine which components are CRUs and which components are FRUs.
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician.
Symptom Action
A problem occurs only occasionally and is difficult to diagnose.
  1. Make sure that:
    • When the blade server is turned on, air is flowing from the rear of the BladeCenter unit at the blower grille. If there is no airflow, the blower is not working. This causes the blade server to overheat and shut down.
    • The SAS storage drives are configured correctly.
  2. Check the AMM and IMM logs for an error message (see Error logs).
  3. Make sure that the UEFI and IMM firmware level is up-to-date, update if necessary.
  4. See Solving undetermined problems.