Memory I2C tests

Use this information to diagnose and resolve memory test errors.

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing, Types 7871 and 1949 to determine which components are CRUs and which components are FRUs.
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician.
Error code Description Action
210-000-xxx Passed the memory test. N/A
202-801-xxx Test aborted due to internal program error.
  1. If the blade server has stopped responding, turn off the blade server and pull it out of the bay to disconnect it from power. See Turning off the blade server and Removing the blade server from the BladeCenter unit.
  2. Make sure that the DSA Diagnostic code is at the latest level; then, rerun the test (Diagnostic tools overview). The latest code can be found on the IBM support Web site at http://www.ibm.com/support/docview.wss?uid=psg1SERV-DSA.
  3. Make sure that the system BIOS firmware is at the latest level, upgrade if necessary; then, rerun the test (Diagnostic tools overview). The BIOS firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found on the IBM support Web site at http://www.ibm.com/support/docview.wss?uid=psg1MIGR-63017.
  4. Reseat the DIMMs. See Removing a memory module and Installing a memory module.
  5. If the component failure remains, refer to Removing and replacing blade server components to replace the failing DIMMs.
202-802-xxx Test failed. Memory size is insufficient to run the test.
  1. Make sure all of the installed memory is enabled in the Setup utility (see Using the Setup utility).
  2. Make sure that the DSA Diagnostic code is at the latest level; then, rerun the test (Diagnostic tools overview). The latest code can be found on the IBM support Web site at http://www.ibm.com/support/docview.wss?uid=psg1SERV-DSA.
  3. Make sure that the system BIOS firmware is at the latest level, upgrade if necessary; then, rerun the test (Diagnostic tools overview). The BIOS firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found on the IBM support Web site at http://www.ibm.com/support/docview.wss?uid=psg1MIGR-63017.
  4. Reseat the DIMMs. See Removing a memory module and Installing a memory module.
  5. If the component failure remains, refer to Removing a memory module and Installing a memory module to replace the failing DIMMs.
201-901-xxx Failed the memory stress test.
  1. If the blade server has stopped responding, turn off the blade server and pull it out of the bay to disconnect it from power. See Turning off the blade server and Removing the blade server from the BladeCenter unit.
  2. Make sure that the DSA Diagnostic code is at the latest level; then, rerun the test (Diagnostic tools overview). The latest code can be found on the IBM support Web site at http://www.ibm.com/support/docview.wss?uid=psg1SERV-DSA.
  3. Make sure that the system BIOS firmware is at the latest level, upgrade if necessary; then, rerun the test (Diagnostic tools overview). The BIOS firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found on the IBM support Web site at http://www.ibm.com/support/docview.wss?uid=psg1MIGR-63017.
  4. Reseat the DIMMs. See Removing a memory module and Installing a memory module.
  5. If the component failure remains, refer to Removing and replacing blade server components to replace the failing DIMMs.
Parent topic: Diagnostic messages