Service processor problems

Use this information to diagnose and resolve service processor problems for the blade server.

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

  • See Parts listing, Types 7871 and 1949 to determine which components are CRUs and which components are FRUs.
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician.
Symptom Action
The management module reports a general monitor failure. Disconnect the BladeCenter unit from all electrical sources, wait for 30 seconds, reconnect the BladeCenter unit to the electrical sources, and restart the blade server. If the problem remains, see Solving undetermined problems.