IMM error messages

Use this information to resolve IMM error messages.

The following table lists IMM error messages and suggested actions to correct the detected problems. Deassertive events not listed in this table are informational only.
Note:
  • Error Code = IMM events displayed by AMM (for example, Service Advisor, AMM web interface)
  • Event ID = IMM events displayed by DSA diagnostic program (for example, in the Chassis Event Log section)
  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing to determine which components are consumable, structural, or CRU parts.
  • If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
Error Code Event ID Type Error Message Action
0x80010000 80010002-0701ffff Warning System board (CMOS battery) voltage under warning threshold. with chassis Reading: X, Threshold: Y
  1. If the machine has been recently installed, moved, or serviced, ensure the system battery is properly seated, and the system battery polarity is correct.
  2. Replace the system battery (see Removing the battery and Installing the battery).
0x80010200 80010202-0701ffff Error System board (CMOS battery) voltage under critical threshold. Reading: X, Threshold: Y
  1. Remove all expansion cards from the blade server (see Removing an I/O expansion card).
  2. Remove all storage drives from the blade server (see Removing a hot-swap storage drive).
  3. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80010200 80010202-0701ffff Error System board (SysBrd 5V) voltage under critical threshold. with chassis Reading: X, Threshold: Y
  1. Remove all expansion cards from the blade server (see Removing an I/O expansion card).
  2. Remove all storage drives from the blade server (see Removing a hot-swap storage drive).
  3. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80010200 80010202-0701ffff Error System board (SysBrd 12V) voltage under critical threshold. with chassis Reading: X, Threshold: Y
  1. If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events (see Event logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80010200 80010202-0701ffff Error System board (CMOS battery) voltage under critical threshold. with chassis Reading: X, Threshold: Y Replace the system battery (see Removing the battery and Installing the battery).
0x80010700 80010701-1001ffff 80010701-1002ffff 80010701-1003ffff 80010701-1004ffff Warning Expansion Module 0 or 2, (GPU_X TMP) temperature over warning threshold. Reading: 6.10; Threshold: 7.00 [Note: X=1-4]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this temperature error.
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. View the event logs provided by the advanced management module for your BladeCenter unit and resolve any related errors that might be displayed.
  8. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  9. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
0x80010700 80010701-2101ffff Warning System mgmt software (PCH Temp) temperature over warning threshold. Reading: X; Threshold: Y
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Check the error logs about the temperature and the fan (see POST/UEFI diagnostic codes).
0x80010900 80010901-2101ffff Error System mgmt software (PCH Temp) temperature over critical threshold. Reading: X, Threshold: Y
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Check the error logs about the temperature and the fan (see POST/UEFI diagnostic codes).
0x80010900 80010902-0701ffff Error System board (SysBrd 3.3V) voltage over critical threshold. Reading: X, Threshold: Y Replace the blade (see Removing the system-board assembly and Installing the system-board assembly).
0x80010900 80010902-0701ffff Error System board (SysBrd 5V) voltage over critical threshold. Reading: X, Threshold: Y
  1. Remove all expansion cards from the blade server (see Removing an I/O expansion card).
  2. Remove all storage drives from the blade server (see Removing a hot-swap storage drive).
  3. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80010900 80010902-0701ffff Error System board (SysBrd 12V) voltage over critical threshold. Reading: X, Threshold: Y
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80010b00 80010b01-1001ffff 80010b01-1002ffff 80010b01-1003ffff 80010b01-1004ffff Error Expansion Module 0 or 2, (GPU_X TMP) temperature over non-recoverable threshold. Reading: 6.10; Threshold: 7.00 [Note: X=1-4]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this temperature error.
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. View the event logs provided by the advanced management module for your BladeCenter unit and resolve any related errors that might be displayed.
  8. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  9. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
0x80010b00 80010b01-2101ffff Error System mgmt software (PCH Temp) temperature over non-recoverable threshold. Reading: X; Threshold: Y
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Check the error logs about the temperature and the fan (see POST/UEFI diagnostic codes).
0x80030100 80030012-2301ffff Information System event (OS RealTime Mod) occurred Information only. No action is required.
0x80070100 80070101-0301ffff 80070101-0302ffff Warning Processor X, temperature (CPU X OverTemp) warning [Note: X=1,2]
  1. Check the system event log for additional temperature and fan information (see Event logs).
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
0x80070100 80070101-0701ffff Warning System board, temperature (Inlet temp) warning
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x80070100 80070101-0701ffff Warning System board, temperature (VRD Hot) warning
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x80070100 80070101-1001ffff 80070101-1002ffff 80070101-1003ffff 80070101-1004ffff Warning Expansion Module 0 or 2, temperature (BPE4_X TMP) warning [Note: X=1-4]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this temperature error.
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. View the event logs provided by the advanced management module for your BladeCenter unit and resolve any related errors that might be displayed.
  8. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  9. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
0x80070100 80070114-2201ffff Warning FW/BIOS, switch (TPM Phy Pres Set) Warning
  1. Complete the administrative tasks that require the TPM physical presence switch to be in the ON position.
  2. Restore the physical presence switch to the OFF position.
  3. Reboot the system.
  4. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80070200 80070201-0301ffff 80070201-0302ffff Error Processor X, temperature (CPU X OverTemp) critical [Note: X=1,2]
  1. Check the system event log for additional temperature and fan information (see Event logs).
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
0x80070200 80070201-0701ffff Error System board, temperature (Inlet temp) critical
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure the air baffle and the fan fillers are installed correctly.
0x80070200 80070201-1001ffff 80070201-1002ffff 80070201-1003ffff 80070201-1004ffff Error Expansion Module 0 or 2, temperature (BPE4_X TMP) critical [Note: X=1-4]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this temperature error.
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. View the event logs provided by the advanced management module for your BladeCenter unit and resolve any related errors that might be displayed.
  8. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  9. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
0x80070200 8007020f-2582ffff Error Group 2, (PCI express bus 1-2, Expansion Module 2-1) firmware progress (No I/O Resources) critical Complete the following steps for PCI I/O resource error issue resolution:
  1. Understand the I/O resource requirements in a basic system.
  2. Identify the I/O resource requirements for desired add-in adapters. For examples, PCI-X or PCIe adapters.
  3. Disable on-board devices that you can do without and that request I/O.
  4. In F1 setup, select the System Settings → Device and I/O menu.
  5. Remove adapters or disable slots until the I/O resource is less than 64 KB.
0x80070200 80070202-0701ffff Error System board, voltage (SysBrd Vol Fault) critical
  1. Reseat the blade server in the BladeCenter unit (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  2. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80070200 80070202-1001ffff 80070202-1002ffff 80070202-1003ffff 80070202-1004ffff Error Expansion Module 0 or 2, voltage (BPE4_X VOL) critical [Note: X=1-4]
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM2 event log related to power and resolve those events (see Event logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x80070200 80070207-1701ffff Error Unsupported blade/blower combination
  1. Refer to the BladeCenter Interoperability Guide (http://www-947.ibm.com/ support/entry/portal/docdisplay? lndocid=MIGR-5073016).
  2. Go to IBM support website for service bulletins related to unsupported blade/blower combinations. Refer to TIP H206104 (http://www-947.ibm.com/ support/entry/portal/docdisplay? lndocid=MIGR-5090925&brandind=5000020&myns=x108750&mync=A) for more information.
  3. Refer to the specific product's interoperability guide for a valid CPU/power/blower configurations. See http://www.redbooks.ibm.com/abstracts/tips0843.html for more information.
0x80070200 80070217-1001ffff 80070217-1002ffff 80070217-1003ffff 80070217-1004ffff Error Expansion Module 0 or 2, Expansion Card (BPE4_X Fault) critical [Note: X=1-4]
  1. View the event log provided by the advanced management module for your BladeCenter unit and resolve any expansion card related errors that might be displayed.
  2. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  3. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80070200 8007021b-0301ffff 8007021b-0302ffff Error Processor X, interconnect (CPU X QPILinkErr) critical [Note: X=1,2]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. (Trained technician only) Reseat the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  3. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80070200 80070217-3101ffff Error PCI express bus 1, Expansion Card (CFFh Fault) critical Complete the following steps:
  1. Remove any recently installed CFFh Card.
  2. Power on the node. If the node can be powered-on successfully, complete the steps below:
    1. Check the ServerProven website to make sure that the recently installed components are compatible with the compute node.
    2. Inspect the previously installed components for physical damage.
  3. If the node cannot be powered-on successfully, or if this is not the first occurrence of the problem, you need to replace the CFFh Card.
0x80070200 80070217-3102ffff Error PCI express bus 2, Expansion Card (CIOv Fault) critical Complete the following steps:
  1. Remove any recently installed CIOv Card.
  2. Power on the node. If the node can be powered-on successfully, complete the steps below:
    1. Check the ServerProven website to make sure that the recently installed components are compatible with the compute node.
    2. Inspect the previously installed components for physical damage.
  3. If the node cannot be powered-on successfully, or if this is not the first occurrence of the problem, you need to replace the CIOv Card.
0x80070200 80070219-0701ffff Error System board, chip set (SysBrd Fault) critical
  1. Make sure that the latest firmware is being used (see Updating firmware and device drivers).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Reset the UEFI firmware settings to default values using the Setup utility (see Using the Setup utility).
  4. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  5. (Trained technician only) Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80070300 80070301-0301ffff 80070301-0302ffff Error Processor X, temperature (CPU X OverTemp) non-recoverable [Note: X=1, 2]
  1. Check the system event log for additional temperature and fan information (see Event logs).
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
0x80070300 80070301-0701ffff Error System board, temperature (Inlet temp) non-recoverable
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x80070300 80070301-1001ffff 80070301-1002ffff 80070301-1003ffff 80070301-1004ffff Error Expansion Module 0 or 2, temperature (BPE4_X TMP) non-recoverable [Note: X=1-4]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this temperature error.
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. View the event logs provided by the advanced management module for your BladeCenter unit and resolve any related errors that might be displayed.
  8. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  9. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
0x80070300 80070302-1001ffff 80070302-1002ffff 80070302-1003ffff 80070302-1004ffff Error Expansion Module 0 or 2, voltage (BPE4_X VOL) non-recoverable [Note: X=1-4]
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM2 event log related to power and resolve those events (see Event logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x80070400 80070401-0701ffff Warning System board, temperature (VRD Hot) warning
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x80070600 80070600-2201ffff Error FW/BIOS, firmware progress (TPM Init Err) non-recoverable Install the latest UEFI firmware (see Updating firmware and device drivers).
0x80070600 80070601-0301ffff 80070601-0302ffff Error Processor X, temperature (CPU X OverTemp) non-recoverable [Note: X=1,2]
  1. Check the system event log for additional temperature and fan information (see Event logs).
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
0x80070600 8007060f-2201ffff Error FW/BIOS, firmware progress (BOFM cfg Err) non-recoverable Install the latest UEFI firmware (see Updating firmware and device drivers).
0x80080000 80080128-2101ffff Information System mgmt software, blade mgmt subsystem health (Low Security Jmp) present Information only. No corrective actions required.
0x800b0100 800b010c-2581ffff Error Group 1, (memory device 1-16) memory (Backup Memory) is not redundant
  1. Check the event logs for other memory errors that might occur (see Event logs).
  2. Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module).
  3. Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility). Notice which memory modules are disabled before continuing to the next step.
0x800b0300 800b030c-2581ffff Warning Group 1, (memory device 1-16) memory (Backup Memory) is not redundant and operational with minimal resources
  1. Check the event logs for other memory errors that might occur (see Event logs).
  2. Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module).
  3. Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility). Notice which memory modules are disabled before continuing to the next step.
0x800b0500 800b050c-2581ffff Error Group 1, (memory device 1-16) memory (Backup Memory) is not redundant and not operational
  1. Check the event logs for other memory errors that might occur (see Event logs).
  2. Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module).
  3. Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility). Notice which memory modules are disabled before continuing to the next step.
0x806f0007 806f0007-0301ffff 806f0007-0302ffff Error Processor X (CPU X) internal error [Note X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. (Trained technician only) If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0007 806f0007-2584ffff Error Group 4, (processor 1-2) processor (All CPUs) internal error
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  5. If the problem continues, replace the processors (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  6. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0007 806f0007-2584ffff Error Group 4, (processor 1-2) processor (One of CPUs) internal error
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0009 806f0009-0701ffff Information System board, (Power Unit Stat) power off Information only. No action is required.
0x806f000d 806f000d-0401ffff 806f000d-0402ffff Error Hard drive X, (Drive X) removed [Note X=0,1] Install the storage drive (see Installing a hot-swap storage drive).
0x806f000f 806f000f-220101xx 806f000f-220102xx 806f000f-220103xx 806f000f-220104xx 806f000f-220107xx 806f000f-22010axx 806f000f-22010bxx 806f000f-22010cxx 806f000f-2201ffff Error FW/BIOS, firmware progress (ABR Status) error Install the latest UEFI firmware (see Recovering from a UEFI update failure).
0x806f000f 806f000f-220101xx806f000f-220102xx 806f000f-220103xx 806f000f-220104xx 806f000f-220107xx 806f000f-22010axx 806f000f-22010bxx 806f000f-22010cxx 806f000f-2201ffff Error FW/BIOS, firmware progress (Firmware Error) error Install the latest UEFI firmware (see Recovering from a UEFI update failure).
0x806f0013 806f0013-1701ffff Information Chassis (NMI State) diagnostic interrupt
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Event logs).
  5. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  6. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  7. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0021 806f0021-2201ffff Error FW/BIOS, connector (No Op ROM Space) PCI Express slot 1 fault
  1. Refer to TIP H197144 (http://www-947.ibm.com/ support/entry/portal/docdisplay? lndocid=migr-5084743) and evaluate the use of UEFI boot mode to eliminate the error. For more information, see uEFI white paper http://www-947.ibm.com/ support/entry/portal/ docdisplay?lndocid=MIGR-5089627.
0x806f0021 806f0021-3101ffff Error PCI express bus 1, connector (CFFh Exp) fault
  1. Check the operating system event log and the system event log as it may contain additional information (see Event logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806f0021 806f0021-3102ffff Error PCI express bus 2, connector (CIOv Exp) fault
  1. Check the operating system event log and the system event log as it may contain additional information (see Event logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806f0029 806f0029-2801ffff Information Battery 1, (SAS Batt Fault) low Information only. No action is required.
0x806f0107 806f0107-0301ffff 806f0107-0302ffff Error Processor X (CPU X) thermal trip [Note: X=1,2]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  5. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  6. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
  7. (Trained technician only) If the error still occurs, replace the microprocessor that controls the failing memory module. See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink.
0x806f0107 806f0107-2584ffff Error Group 4, processor X (All CPUs) thermal trip [Note: X=1,2]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  5. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  6. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  7. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
  8. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0107 806f0107-2584ffff Error Group 4, processor X (One of CPUs) thermal trip [Note: X=1, 2]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  5. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  6. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
  7. (Trained technician only) If the error still occurs, replace the microprocessor that controls the failing memory module. See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink.
0x806f0108 806f0108-0701ffff Error System board, Power Module (VRD Fault) failure
  1. Make sure that the latest firmware is being used (see Updating firmware and device drivers).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Reset the UEFI firmware settings to default values using the Setup utility (see Using the Setup utility).
  4. (Trained technician only) Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f010c 806f010c-2001ffff 806f010c-2002ffff 806f010c-2003ffff 806f010c-2004ffff 806f010c-2005ffff 806f010c-2006ffff 806f010c-2007ffff 806f010c-2008ffff 806f010c-2009ffff 806f010c-200affff 806f010c-200bffff 806f010c-200cffff 806f010c-200dffff 806f010c-200effff 806f010c-200fffff 806f010c-2010ffff Error Memory device X (DIMM X) uncorrectable ECC memory error [Note: X=1-16]
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f010c 806f010c-2581ffff Error Group 1 (All DIMMs) uncorrectable ECC memory error
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f010c 806f010c-2581ffff Error Group 1 (One of the DIMMs) uncorrectable ECC memory error
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f010d 806f010d-0401ffff 806f010d-0402ffff Error Hard drive X (Drive X) fault [Note X=0,1] Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
0x806f010f 806f010f-2201ffff Error FW/BIOS, firmware progress (Firmware Error) hang Install the latest UEFI firmware (see Recovering from a UEFI update failure).
0x806f011b 806f011b-0c01ffff Error Blade bezel 1, interconnect (Front Panel) configuration error
  1. Reseat the control-panel cable (see Removing the control panel and Installing the control panel).
  2. Replace the front bezel (see Removing the bezel assembly and Installing the bezel assembly).
  3. (Trained technician only) Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0129 806f0129-2801ffff Error Battery 1, (SAS Batt Fault) failed
  1. Replace SAS battery.
0x806f0207 806f0207-0301ffff 806f0207-0302ffff Error Processor X, (CPU X) BIST failure [Note: X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. (Trained technician only) If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0207 806f0207-2584ffff Error Group 4, processor X (All CPUs) BIST failure [Note: X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  5. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  6. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0207 806f0207-2584ffff Error Group 4, processor X (One of CPUs) BIST failure [Note: X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f020d 806f020d-0401ffff 806f020d-0402ffff Warning Hard drive X (Drive X) predictive failure [Note X=0,1] Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
0x806f0212 806f0212-2584ffff Error Group 4, processor X (CPU Fault Reboot) system hardware failure [Note X=1,2]
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  3. (Trained technician only) If the error still occurs, replace microprocessor X (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  4. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f030c 806f030c-2001ffff 806f030c-2002ffff 806f030c-2003ffff 806f030c-2004ffff 806f030c-2005ffff 806f030c-2006ffff 806f030c-2007ffff 806f030c-2008ffff 806f030c-2009ffff 806f030c-200affff 806f030c-200bffff 806f030c-200cffff 806f030c-200dffff 806f030c-200effff 806f030c-200fffff 806f030c-2010ffff Error Memory device X (DIMM X) memory scrub failed [Note: X=1-16]
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f0313 806f0313-1701ffff Error Chassis (NMI State) software NMI
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Event logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0409 806f0409-0701ffff Information System board, (Power Unit Stat) AC lost Information only. No action is required.
0x806f040c 806f040c-2001ffff 806f040c-2002ffff 806f040c-2003ffff 806f040c-2004ffff 806f040c-2005ffff 806f040c-2006ffff 806f040c-2007ffff 806f040c-2008ffff 806f040c-2009ffff 806f040c-200affff 806f040c-200bffff 806f040c-200cffff 806f040c-200dffff 806f040c-200effff 806f040c-200fffff 806f040c-2010ffff Information Memory device X (DIMM X) memory disabled [Note X = 1-16]
  1. If the memory module was disabled because of a memory fault (error code 0x806f010c, 0x806f030c, or 0x806f050c), follow the procedure for that event and restart the server.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU).
0x806f040c 806f040c-2581ffff Information Group 1, (memory device 1-16) (All DIMMS) memory disabled
  1. If the memory module was disabled due to a memory fault (error code 0x806f010c, 0x806f030c, or 0x806f050c), follow the procedure for that event and restart the server.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU).
0x806f040c 806f040c-2584ffff Information Group 1, (memory device 1-16) (One of the DIMMS) memory disabled
  1. If the memory module was disabled due to a memory fault (error code 0x806f010c, 0x806f030c, or 0x806f050c), follow the procedure for that event and restart the server.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU).
0x806f0413 806f0413-1001ffff 806f0413-1002ffff 806f0413-1003ffff 806f0413-1004ffff Error Expansion Module 0 or 2, (BPE4_X, Slot Y) PCI parity error [Note: X=1-4, Y=1, 2]
  1. Check the event logs for other related error messages (see Event logs).
  2. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Event logs).
  5. Reseat the expansion cards and PCIe adapters that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Reseat the expansion unit.
  7. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  8. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  9. Replace the expansion unit (see Removing an optional expansion unit and Installing an optional expansion unit).
  10. If the system contains multiple microprocessors, swap the microprocessors (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  11. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0413 806f0413-2582ffff Error Group 2, (PCI express bus 1-2, Expansion Module 2-0)
  • (All PCI Error) PCI parity error,
  • (One of PCI Error) PCI parity error, or,
  • (PCIs) PCI parity error
  1. If this blade and/or any attached cables were recently installed, moved, serviced, or upgraded, perform the following steps:
    1. Reseat the adapter and any attached cables.
    2. Reload the device driver.
    3. If the device is not recognized, re-configure slot to Gen1 or Gen2.
    4. You can configure Gen1/Gen2 settings in F1 Setup.
      1. Go to System Settings → Devices and I/O Ports → PCIe Gen1/Gen2/Gen3 Speed Selection , or the ASU Utility.
  2. Check IBM support website for an applicable device driver, firmware update, pdsg revision or other information that applies to this error.
  3. Load new device driver and any required firmware updates.
  4. If problem persists, remove the Adapter Card. If system reboots successfully without the adapter, replace the card.
  5. (Trained technician only) If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f0413 806f0413-3101ffff 806f0413-3102ffff Error PCI express bus X, (PCI Slot X) PCI parity error [Note: X = 1,2]
  1. Check the operating system event log and the system event log as it may contain additional information (see Event logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806f0507 806f0507-0301ffff Error Processor 1, (CPU 1) configuration error
  1. If this is a newly installed option, ensure the matching Processors are installed in the correct Processor sockets.
  2. Verify that the Processor is a valid option and is listed as a Serverproven device for the system.
  3. If a non-supported processor is identified, remove the Processor or replace with a supported Processor.
  4. Check IBM support website for a firmware update required for the Processor and install the update.
  5. (Trained technician only)
    1. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
    2. Inspect Processor socket and replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly) first if socket is damaged. .
0x806f0507 806f0507-0302ffff Error Processor 2, (CPU 2) configuration error
  1. If this is a newly installed option, ensure the matching Processors are installed in the correct Processor sockets.
  2. Verify that the Processor is a valid option and is listed as a Serverproven device for the system.
  3. If a non-supported processor is identified, remove the Processor or replace with a supported Processor.
  4. Check IBM support website for a firmware update required for the Processor and install the update.
  5. (Trained technician only)
    1. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
    2. Inspect Processor socket and replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly) first if socket is damaged.
0x806f0507 806f0507-2584ffff Error Group 4, (processor 1-2) processor (All CPUs) configuration error
  1. If this is a newly installed option, ensure the matching Processors are installed in the correct Processor sockets.
  2. Verify that the Processor is a valid option and is listed as a Serverproven device for the system.
  3. If a non-supported processor is identified, remove the Processor or replace with a supported Processor.
  4. Check IBM support website for a firmware update required for the Processor and install the update.
  5. (Trained technician only)
    1. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
    2. Inspect Processor socket and replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly) first if socket is damaged.
0x806f0507 806f0507-2584ffff Error Group 4, (processor 1-2) processor (One of CPUs) configuration error
  1. If this is a newly installed option, ensure the matching Processors are installed in the correct Processor sockets.
  2. Verify that the Processor is a valid option and is listed as a Serverproven device for the system.
  3. If a non-supported processor is identified, remove the Processor or replace with a supported Processor.
  4. Check IBM support website for a firmware update required for the Processor and install the update.
  5. (Trained technician only)
    1. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
    2. Inspect Processor socket and replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly) first if socket is damaged.
0x806f050c 806f050c-2001ffff 806f050c-2002ffff 806f050c-2003ffff 806f050c-2004ffff 806f050c-2005ffff 806f050c-2006ffff 806f050c-2007ffff 806f050c-2008ffff 806f050c-2009ffff 806f050c-200affff 806f050c-200bffff 806f050c-200cffff 806f050c-200dffff 806f050c-200effff 806f050c-200fffff 806f050c-2010ffff Error Memory device X (DIMM X) correctable ECC memory error logging limit reached [Note X = 1-16]
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Swap the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error occurs again on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f050c 806f050c-2581ffff Information Group 1, (memory device 1-16) (All DIMMS) correctable ECC memory error logging limit reached
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Swap the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error occurs again on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f050c 806f050c-2581ffff Information Group 1, (memory device 1-16) (One of the DIMMS) correctable ECC memory error logging limit reached
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Swap the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error occurs again on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f050d 806f050d-0401ffff 806f050d-0402ffff Error Hard drive X (Drive X) in critical array [Note X=0,1]
  1. Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
  2. After the storage drive has been replaced, rebuild the RAID array (see Configuring a RAID array).
0x806f0513 806f0513-1001ffff806f0513-1002ffff 806f0513-1003ffff 806f0513-1004ffff Error Expansion Module 0 or 2, (BPE4_X, Slot Y) PCI system error [Note: X=1-4, Y=1, 2]
  1. Check the event logs for other related error messages (see Event logs).
  2. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Event logs).
  5. Reseat the expansion cards and PCIe adapters that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Reseat the expansion unit.
  7. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  8. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  9. Replace the expansion unit (see Removing an optional expansion unit and Installing an optional expansion unit).
  10. If the system contains multiple microprocessors, swap the microprocessors (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  11. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0513 806f0513-2582ffff Error Group 2, (PCI express bus 1-2, Expansion Module 2-0)
  • (All PCI Error) PCI system error,
  • (One of PCI Error) PCI system error, or
  • (PCIs) PCI system error
  1. If this blade and/or any attached cables were recently installed, moved, serviced, or upgraded, perform the following steps:
    1. Reseat the adapter and any attached cables.
    2. Reload the device driver.
    3. If the device is not recognized, re-configure slot to Gen1 or Gen2.
    4. You can configure Gen1/Gen2 settings in F1 Setup.
      1. Go to System Settings → Devices and I/O Ports → PCIe Gen1/Gen2/Gen3 Speed Selection , or the ASU Utility.
  2. Check IBM support website for an applicable device driver, firmware update, pdsg revision or other information that applies to this error.
  3. Load new device driver and any required firmware updates.
  4. If problem persists, remove the Adapter Card. If system reboots successfully without the adapter, replace the card.
  5. (Trained technician only) If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f0513 806f0513-3101ffff 806f0513-3102ffff Error PCI express bus X, (PCI Slot X) PCI system error [Note: X = 1,2]
  1. Check the operating system event log and the system event log as it may contain additional information (see Event logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806f0528 806f0528-2101ffff Warning System mgmt software, (IMM2 FW Failover) FRU failure
  1. Refresh or update the IMM firmware.
0x806f0607 806f0607-0301ffff 806f0607-0302ffff Error Processor X (CPU X) SM BIOS uncorrectable error [Note X=1,2]
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. (Trained technician only) If the error still occurs, replace microprocessor X (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  3. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0607 806f0607-2584ffff Information Group 4, (processor 1-2) processor (All CPUs) SM BIOS uncorrectable error
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  3. (Trained technician only) If the error still occurs, replace the microprocessors one at a time (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  4. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0607 806f0607-2584ffff Information Group 4, (processor 1-2) processor (One of CPUs) SM BIOS uncorrectable error
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. (Trained technician only) If the error still occurs, replace the microprocessors one at a time (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  3. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f060d 806f060d-0401ffff 806f060d-0402ffff Error Hard drive X (Drive X) in failed array [Note X=0,1]
  1. Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
  2. After the storage drive has been replaced, rebuild the RAID array (see Configuring a RAID array).
0x806f070c 806f070c-2001ffff 806f070c-2002ffff 806f070c-2003ffff 806f070c-2004ffff 806f070c-2005ffff 806f070c-2006ffff 806f070c-2007ffff 806f070c-2008ffff 806f070c-2009ffff 806f070c-200affff 806f070c-200bffff 806f070c-200cffff 806f070c-200dffff 806f070c-200effff 806f070c-200fffff 806f070c-2010ffff Error Memory device X (DIMM X) memory configuration error [Note X=1-16] Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806f070c 806f070c-2581ffff Information Group 1, (memory device 1-16) (All DIMMS) memory configuration error Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806f070c 806f070c-2581ffff Information Group 1, (memory device 1-16) (One of the DIMMS) Memory configuration error Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806f0807 806f0807-0301ffff 806f0807-0302ffff Information Processor X (CPU X) disabled [Note X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Check the event logs for other related error messages (see Event logs).
  3. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  4. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806f0807 806f0807-2584ffff Information Group 4, (processor 1-2) processor (All CPUs) disabled
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Check the event logs for other related error messages (see Event logs).
  3. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  4. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806f0807 806f0807-2584ffff Information Group 4, (processor 1-2) processor (One of CPUs) disabled
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Check the event logs for other related error messages (see Event logs).
  3. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  4. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806f0813 806f0813-1001ffff 806f0813-1002ffff 806f0813-1003ffff 806f0813-1004ffff Error Expansion Module 0 or 2, (BPE4_X, Slot Y) bus uncorrectable error [Note: X=1-4, Y=1, 2]
  1. Check the event logs for other related error messages (see Event logs).
  2. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Event logs).
  5. Reseat the expansion cards and PCIe adapters that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Reseat the expansion unit.
  7. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  8. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  9. Replace the expansion unit (see Removing an optional expansion unit and Installing an optional expansion unit).
  10. If the system contains multiple microprocessors, swap the microprocessors (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  11. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0813 806f0813-2581ffff Error Group 1, (memory device 1-16) (DIMMs) bus uncorrectable error
  1. Check the operating system event log and the system event log as it may contain additional information (see Event logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806f0813 806f0813-2582ffff Error Group 2, (PCI express bus 1-2, Expansion Module 2-0)
  • (All PCI Error) bus uncorrectable error,
  • (One of PCI Error) bus uncorrectable error, or
  • (PCIs) bus uncorrectable error
  1. If this is a newly installed option, ensure the matching Processors are installed in the correct Processor sockets.
  2. Verify that the Processor is a valid option and is listed as a Serverproven device for the system.
  3. If a non-supported processor is identified, remove the Processor or replace with a supported Processor.
  4. Check IBM support website for a firmware update required for the Processor and install the update.
  5. (Trained technician only)
    1. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
    2. Inspect Processor socket and replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly) first if socket is damaged.
  6. Check IBM support website for an applicable device driver, firmware update, pdsg revision or other information that applies to this error.
  7. Load new device driver and any required firmware updates.
  8. If problem persists, remove the Adapter Card. If system reboots successfully without the adapter, replace the card.
  9. (Trained technician only) If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f0813 806f0813-2584ffff Error Group 4, (processor 1-2) (CPUs) bus uncorrectable error
  1. Check the IBM support website for RETAIN tips or firmware updates that might correct the error.
  2. Make sure that all I/O expansion adapters have correct and matching levels of device drivers and firmware.
  3. Check the system-event log for additional information about failing components.
  4. If there are no entries related to the error in the system-event log, contact IBM Support and send DSA data to IBM.
0x806f0813 806f0813-3101ffff 806f0813-3102ffff Error PCI express bus X, (PCI Slot X) bus uncorrectable error [Note: X = 1,2]
  1. Check the operating system event log and the system event log as it may contain additional information (see Event logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806f0A07 806f0A07-2584ffff Information Blade CPU Auto Throttle Information only.
0x806f0a0c 806f0a0c-2001ffff 806f0a0c-2002ffff 806f0a0c-2003ffff 806f0a0c-2004ffff 806f0a0c-2005ffff 806f0a0c-2006ffff 806f0a0c-2007ffff 806f0a0c-2008ffff 806f0a0c-2009ffff 806f0a0c-200affff 806f0a0c-200bffff 806f0a0c-200cffff 806f0a0c-200dffff 806f0a0c-200effff 806f0a0c-200fffff 806f0a0c-2010ffff Error Memory device X, (DIMM X) memory in critical over-temperature state Throttled X [Note X=1-16]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure the air baffle and the fan fillers are installed correctly.
Parent topic: Diagnostics