Use this information to diagnose and resolve optional-device
problems.
IBM updates the support website with the latest tips and
techniques that you can use to resolve any problems. Go to the BladeCenter
support search website at http://www.ibm.com/supportportal/ to
see if any service bulletins have been generated. In the Search field,
type 7875, retain tip, and chassis.
Follow
the suggested actions in the order in which they are listed in the
Action column until the problem is solved.
- See Parts listing to determine which
components are consumable, structural, or CRU parts.
- If an action step is preceded by "(Trained technician only)," that
step must be performed only by a trained technician.
|
|---|
| Symptom |
Action |
|---|
| An IBM optional device that was just
installed does not work. |
- Make sure that:
- The device is designed for the blade server. See http://www.ibm.com
/systems/info/x86servers/ serverproven/compat/us/.
- You followed the installation instructions that came with the
device and the device is installed correctly. See the instructions
that came with the device.
- You have not loosened any other installed devices or cables.
- You updated the configuration information in the Setup utility
program. Whenever memory or any other device is changed, you must
update the configuration. See Setup utility menu.
- If the device comes with its own test instructions, use those
instructions to test the device.
- Reseat the device that you just installed. See Removing and replacing blade server components.
- Replace the device that you just installed. See Removing and replacing blade server components.
|