Power error messages

Use this information to diagnose and resolve power error messages for the blade server.

IBM updates the support website with the latest tips and techniques that you can use to resolve any problems. Go to the BladeCenter support search website at http://www.ibm.com/supportportal/ to see if any service bulletins have been generated. In the Search field, type 7875, retain tip, and chassis.

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. Power to the blade server is provided by shared BladeCenter unit resources. See the following table and Solving shared BladeCenter resource problems.

  • See Parts listing to determine which components are consumable, structural, or CRU parts.
  • If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
Message Action
System Power Good fault
  1. Reseat the blade server - See Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit.
  2. Check the function of the shared BladeCenter unit resources. See Solving shared BladeCenter resource problems.
  3. If an optional expansion unit is installed, reseat it. See Removing an optional expansion unit and Installing an optional expansion unit.
  4. Replace the following components one at a time, in the order shown, restarting the blade server each time:
    1. Optional expansion unit (if one is installed). See Removing an optional expansion unit and Installing an optional expansion unit.
    2. (Trained technician only) System-board assembly. See Removing the system-board assembly and Installing the system-board assembly.
VRD Power Good fault
  1. Reseat the blade server - See Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit.
  2. Check the function of the shared BladeCenter unit resources. See Solving shared BladeCenter resource problems.
  3. (Trained technician only) Replace the system-board assembly. See Removing the system-board assembly and Installing the system-board assembly.
System over recommended voltage for +12 V.

Informational only.

Note: If the problem remains, complete the following steps:
  1. Reseat the blade server - See Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit.
  2. Check the function of the shared BladeCenter unit resources. See Solving shared BladeCenter resource problems.
  3. (Trained technician only) Replace the system-board assembly. See Removing the system-board assembly and Installing the system-board assembly.
System over recommended voltage for +0.9 V.

Informational only.

Note: If the problem remains, complete the following steps:
  1. Reseat the blade server - See Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit.
  2. Check the function of the shared BladeCenter unit resources. See Solving shared BladeCenter resource problems.
  3. (Trained servic technician only) Replace the system-board assembly. See Removing the system-board assembly and Installing the system-board assembly.
System over recommended voltage for +3.3 V.

Informational only.

Note: If the problem remains, complete the following steps:
  1. Reseat the blade server. See Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit.
  2. Check the function of the shared BladeCenter unit resources. See Solving shared BladeCenter resource problems.
  3. (Trained technician only) Replace the system-board assembly. See Removing the system-board assembly and Installing the system-board assembly.
System over recommended 5 V fault.

Informational only.

Note: If the problem remains, complete the following steps:
  1. Reseat the blade server. See Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit.
  2. Check the function of the shared BladeCenter unit resources. See Solving shared BladeCenter resource problems.
  3. (Trained technician only) Replace the system-board assembly. See Removing the system-board assembly and Installing the system-board assembly.
System under recommended voltage for +12 V.

Informational only.

Note: If the problem remains, complete the following steps:
  1. Reseat the blade server. See Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit.
  2. Check the function of the shared BladeCenter unit resources. See Solving shared BladeCenter resource problems.
  3. (Trained technician only) Replace the system-board assembly. See Removing the system-board assembly and Installing the system-board assembly.
System under recommended voltage for +0.9 V.

Informational only.

Note: If the problem remains, complete the following steps:
  1. Reseat the blade server. See Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit.
  2. Check the function of the shared BladeCenter unit resources. See Solving shared BladeCenter resource problems.
  3. (Trained technician only) Replace the system-board assembly. See Removing the system-board assembly and Installing the system-board assembly.
System under recommended voltage for +3.3 V.

Informational only.

Note: If the problem remains, complete the following steps:
  1. Reseat the blade server. See Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit.
  2. Check the function of the shared BladeCenter unit resources. See Solving shared BladeCenter resource problems.
  3. (Trained technician only) Replace the system-board assembly. See Removing the system-board assembly and Installing the system-board assembly.
System under recommended +5 V fault.

Informational only.

Note: If the problem remains, complete the following steps:
  1. Reseat the blade server. See Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit.
  2. Check the function of the shared BladeCenter unit resources. See Solving shared BladeCenter resource problems.
  3. (Trained technician only) Replace the system-board assembly. See Removing the system-board assembly and Installing the system-board assembly.
Parent topic: Troubleshooting tables