IMM error messages

Use this information to resolve IMM error messages.

The following table lists IMM error messages and suggested actions to correct the detected problems. Deassertive events not listed in this table are informational only.
Notes:
  • Error Code = IMM events displayed by AMM (for example, Service Advisor, AMM web interface)
  • Event ID = IMM events displayed by DSA diagnostic program (for example, in the Chassis Event Log section)
  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing to determine which components are consumable, structural, or CRU parts.
  • If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
Error Code Event ID Type Error Message Action
0x80010200 80010202-0701ffff Error System board (SysBrd 3.3V) voltage (lower critical) has asserted.
  1. Remove all expansion cards from the blade server (see Removing an I/O expansion card).
  2. Remove all storage drives from the blade server (see Removing a hot-swap storage drive).
  3. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80010200 80010202-0701ffff Error System board (SysBrd 5V) voltage (lower critical) has asserted.
  1. Remove all expansion cards from the blade server (see Removing an I/O expansion card).
  2. Remove all storage drives from the blade server (see Removing a hot-swap storage drive).
  3. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80010200 80010202-0701ffff Error System board (SysBrd 12V) voltage (lower critical) has asserted.
  1. If the under voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events (see Event logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80010200 80010202-0701ffff Error System board (CMOS battery) voltage (lower critical) has asserted. Replace the system battery (see Removing the battery and Installing the battery).
0x80010700 80010701-1001ffff 80010701-1002ffff 80010701-1003ffff 80010701-1004ffff Warning Expansion Module, (GPU_X TMP) temperature (upper non-critical) has asserted. [Note: X=1-4]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this temperature error.
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. View the event logs provided by the advanced management module for your BladeCenter unit and resolve any related errors that might be displayed.
  8. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  9. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
0x80010700 80010701-2101ffff Warning System mgmt software (PCH Temp) temperature (upper non-critical) has asserted.
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Check the error logs about the temperature and the fan (see UEFI/POST error codes).
0x80010900 80010901-2101ffff Error System mgmt software (PCH Temp) temperature (upper non-critical) has asserted.
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Check the error logs about the temperature and the fan (see UEFI/POST error codes).
0x80010900 80010902-0701ffff Error System board (SysBrd 3.3V) voltage (upper critical) has asserted. Replace the blade (see Removing the system-board assembly and Installing the system-board assembly).
0x80010900 80010902-0701ffff Error System board (SysBrd 5V) voltage (upper critical) has asserted.
  1. Remove all expansion cards from the blade server (see Removing an I/O expansion card).
  2. Remove all storage drives from the blade server (see Removing a hot-swap storage drive).
  3. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80010900 80010902-0701ffff Error System board (SysBrd 12V) voltage (upper critical) has asserted.
  1. If the over voltage problem is occurring on all blade servers, look for other events in the log related to power and resolve those events.
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  4. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80010b00 80010b01-1001ffff 80010b01-1002ffff 80010b01-1003ffff 80010b01-1004ffff Error Expansion Module, (GPU_X TMP) temperature (upper non-recoverable) has asserted. [Note: X=1-4]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this temperature error.
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. View the event logs provided by the advanced management module for your BladeCenter unit and resolve any related errors that might be displayed.
  8. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  9. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
0x80010b00 80010b01-2101ffff Error System mgmt software (PCH Temp) temperature (upper non-recoverable) has asserted.
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Check the error logs about the temperature and the fan (see UEFI/POST error codes).
0x80030100 80030006-2101ffff Info Sensor (Sig Verify Fail) has deasserted. Information only; no action is required.
0x80030100 8003010e-2581ffff Info Sensor (Memory Resized) has asserted. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x80030100 8003010f-2101ffff Info System mgmt software, firmware progress (Phy Presence Jmp) has occurred. Information only; no action is required.
0x80030100 80030128-2101ffff Info System mgmt software, blade mgmt subsystem health (Low Security Jmp) has occurred. Information only; no action is required.
0x8006f0021 806f0021-2201ffff Error FW/BIOS, connector (No Op ROM Space) PCI express slot X fault. [Note: X=1,2] This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x80070100 80070101-0301ffff 80070101-0302ffff Warning Processor X, temperature (CPU X OverTemp) warning [Note: X=1,2]
  1. Check the system event log for additional temperature and fan information (see Event logs).
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
0x80070100 80070101-0701ffff Warning System board, temperature (Inlet temp) warning
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x80070100 80070101-0701ffff Warning System board, temperature (VRD Hot) warning
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x80070100 80070101-1001ffff 80070101-1002ffff 80070101-1003ffff 80070101-1004ffff Warning Expansion Module, temperature (BPE4_X TMP) warning. [Note: X=1-4]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this temperature error.
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. View the event logs provided by the advanced management module for your BladeCenter unit and resolve any related errors that might be displayed.
  8. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  9. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
0x80070100 80070114-2201ffff Error FW/BIOS, switch (TPM Lock) warning This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x80070200 80070201-0701ffff Error System board, temperature (Inlet temp) critical.
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure the air baffle and the fan fillers are installed correctly.
0x80070200 80070201-1001ffff 80070201-1002ffff 80070201-1003ffff 80070201-1004ffff Error Expansion Module, temperature (BPE4_X TMP) critical [Note: X=1-4]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this temperature error.
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. View the event logs provided by the advanced management module for your BladeCenter unit and resolve any related errors that might be displayed.
  8. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  9. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
0x80070200 80070202-0701ffff Error System board, voltage (SysBrd Vol Fault) critical
  1. Reseat the blade server in the BladeCenter unit (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  2. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80070200 80070202-1001ffff 80070202-1002ffff 80070202-1003ffff 80070202-1004ffff Error Expansion Module 0 or 2, voltage (BPE4_X_VOL) critical [Note: X=1-4]
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM2 event log related to power and resolve those events (see Event logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x80070200 80070217-1001ffff 80070217-1002ffff 80070217-1003ffff 80070217-1004ffff Error Expansion Module 0 or 2, Expansion Card (BPE4_X Fault) critical [Note: X=1-4]
  1. View the event log provided by the advanced management module for your BladeCenter unit and resolve any expansion card related errors that might be displayed.
  2. If other modules or blades are logging the same issue then check the power supply for the BladeCenter unit.
  3. If the error still occurs, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80070200 80070219-0701ffff Error System board, chip set (SysBrd Fault) critical
  1. Make sure that the latest firmware is being used (see Updating firmware and device drivers).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Reset the UEFI firmware settings to default values using the Setup utility (see Using the Setup utility).
  4. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  5. (Trained technician only) Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80070200 8007021b-0301ffff 8007021b-0302ffff Error Processor X, interconnect (CPU X QPILinkErr) critical [Note: X=1,2]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. (Trained technician only) Reseat the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  3. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80070200 8007021b-0301ffff 8007021b-0302ffff Error Sensor (CPU X QPILinkErr) critical [Note: X=1,2]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. (Trained technician only) Reseat the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  3. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x80070200 8007020f-2201ffff Error FW/BIOS, firmware progress (TXT ACM Module) critical This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x80070200 8007020f-2582ffff Error Group 2, PCI express bus X, Expansion Module 2-0, firmware progress, no I/O resources. [Note: X=1, 2] This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x80070300 80070301-0301ffff 80070301-0302ffff Error Processor X, temperature (CPU X OverTemp) non-recoverable [Note: X=1, 2]
  1. Check the system event log for additional temperature and fan information (see Event logs).
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
0x80070300 80070301-0701ffff Error System board, temperature (Inlet temp) non-recoverable.
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
0x80070300 80070301-1001ffff 80070301-1002ffff 80070301-1003ffff 80070301-1004ffff Error Expansion Module, temperature (BPE4_X_TMP) non-recoverable [Note: X=1-4]
  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this temperature error.
  2. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  3. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  4. Make sure that all of the fans on the BladeCenter unit are running.
  5. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  6. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  7. View the event logs provided by the advanced management module for your BladeCenter unit and resolve any related errors that might be displayed.
  8. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  9. Make sure that the heat sink is properly attached to the microprocessor (see Installing a microprocessor and heat sink).
0x80070300 80070302-1001ffff 80070302-1002ffff 80070302-1003ffff 80070302-1004ffff Error Expansion Module, voltage (BPE4_X_VOL) non-recoverable [Note: X=1-4]
  1. If the under voltage problem is occurring on all blade servers, look for other events in the IMM2 event log related to power and resolve those events (see Event logs).
  2. View the event log provided by the advanced management module for your BladeCenter unit and resolve any power related errors that might be displayed.
  3. If other modules or blades are logging the same issue then check the system power supply, otherwise replace the Blade PCI Express I/O expansion unit. See Removing an optional expansion unit and Installing an optional expansion unit.
0x80070600 8007060f-2201ffff Error FW/BIOS, firmware progress (BOFM cfg Err) non-recoverable Install the latest UEFI firmware (see Updating firmware and device drivers).
0x80070600 8007060f-2201ffff Error FW/BIOS, firmware progress (TPM Init Err) non-recoverable Install the latest UEFI firmware (see Updating firmware and device drivers).
0x800b0100 800b010c-2581ffff Error Redundancy Lost for (Backup Memory) has asserted.
  1. Check the event logs for other memory errors that might occur (see Event logs).
  2. Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module).
  3. Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility). Notice which memory modules are disabled before continuing to the next step.
0x800b0300 800b030c-2581ffff Warning Non-redundant: Sufficient Resources from Redundancy Degraded or Fully Redundant for (Backup Memory) has asserted.
  1. Check the event logs for other memory errors that might occur (see Event logs).
  2. Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module).
  3. Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility). Notice which memory modules are disabled before continuing to the next step.
0x800b0500 800b050c-2581ffff Error Non-redundant: Insufficient Resources for (Backup Memory) has asserted.
  1. Check the event logs for other memory errors that might occur (see Event logs).
  2. Reseat all of the memory modules in the blade server (see Removing a memory module and Installing a memory module).
  3. Make sure all of the memory is enabled in the Setup utility (see Using the Setup utility). Notice which memory modules are disabled before continuing to the next step.
0x806f0007 806f0007-0301ffff 806f0007-0302ffff Error Processor X (CPU X) has Failed with IERR. [Note X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. (Trained technician only) If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0009 806f0009-1301ffff Info Sensor (Host Power) has been turned off. Information only; no action is required.
0x806f000d 806f000d-0400ffff 806f000d-0401ffff Error Hard drive X, (Drive X) removed [Note X=0,1] Install the storage drive (see Installing a hot-swap storage drive).
0x806f000f 806f000f-220101xx Error FW/BIOS, firmware error. The System (ABR Status) has detected no memory in the system. Install the latest UEFI firmware (see Recovering from a UEFI update failure).
0x806f000f 806f000f-220102xx Error FW/BIOS, firmware error. Subsystem (ABR Status) has insufficient memory for operation. Install the latest UEFI firmware (see Recovering from a UEFI update failure).
0x806f000f 806f000f-220103xx Error FW/BIOS, firmware error. The System (ABR Status) encountered firmware error - unrecoverable boot device failure. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x806f000f 806f000f-220104xx Error FW/BIOS, firmware error. The System (ABR Status) has encountered a motherboard failure. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x806f000f 806f000f-220107xx Error FW/BIOS, firmware error. The System (ABR Status) encountered firmware error - unrecoverable keyboard failure. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x806f000f 806f000f-22010axx Error FW/BIOS, firmware error. The System (ABR Status) encountered firmware error - no video device detected. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x806f000f 806f000f-22010bxx Error Firmware BIOS (ROM) corruption was detected on system (ABR Status) during POST. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x806f000f 806f000f-22010cxx Error CPU voltage mismatch detected on (ABR Status). This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x806f000f 806f000f-2201ffff Error The System (ABR Status) encountered a POST Error. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x806f0013 806f0013-1701ffff Info A diagnostic interrupt has occurred on system (NMI State).
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Event logs).
  5. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  6. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  7. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0107 806f0021-1001ffff 806f0021-1002ffff 806f0021-1003ffff 806f0021-1004ffff Error Expansion Module, Fault in (Slot Y) on (BPE4_X, [Note: X=1-4, Y=1, 2]
  1. Check the event logs for other related error messages (see Event logs).
  2. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Event logs).
  5. Reseat the expansion cards and PCIe adapters that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Reseat the expansion unit.
  7. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  8. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  9. Replace the expansion unit (see Removing an optional expansion unit and Installing an optional expansion unit).
  10. If the system contains multiple microprocessors, swap the microprocessors (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  11. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0021 806f0021-2582ffff Error PCI error (All PCI Error) This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x806f0021 806f0021-2582ffff Error PCI error (One of PCI Error) This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to UEFI/POST error codes for the appropriate actions.
0x806f0021 806f0021-3101ffff Error PCI error (CIOv_STATUS)
  1. Check the operating system event log and the system event log as it may contain additional information (see Event logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806f0021 806f0021-3102ffff Error PCI error (CFFh_STATUS)
  1. Check the operating system event log and the system event log as it may contain additional information (see Event logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  806f0023-2101ffff Info Watchdog Timer expired for sensor (IPMI Watchdog). Information only; no action is required.
0x806f0028 806f0028-2101ffff Warning Sensor (TPM Cmd Failures) is unavailable or degraded on management system.
  1. Restart the server.
  2. If the problem remains, or the server cannot be restarted successfully, (trained technician only) replace the system board (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0107 806f0107-0301ffff 806f0107-0302ffff Error Processor X (CPU X) Over-Temperature Condition has been detected. [Note: X=1,2]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure that each bay of the BladeCenter unit has either a device or a filler installed.
  5. Make sure that the blade server is not missing any heat sinks, DIMMs, heat-sink fillers, or DIMM fillers (see Parts listing).
  6. Make sure that the CPU heat sink is properly attached to the CPU (see Installing a microprocessor and heat sink).
  7. (Trained technician only) If the error still occurs, replace the microprocessor that controls the failing memory module. See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink.
0x806f0108 806f0108-0701ffff Error System board, Power Module (VRD Fault) failure (VRD Fault) power supply failure detected.
  1. Make sure that the latest firmware is being used (see Updating firmware and device drivers).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Reset the UEFI firmware settings to default values using the Setup utility (see Using the Setup utility).
  4. (Trained technician only) Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0109 806f0109-1301ffff Info (Host Power) has been Power Cycled. Information only; no action is required.
0x806f010c 806f010c-2001ffff 806f010c-2002ffff 806f010c-2003ffff 806f010c-2004ffff 806f010c-2005ffff 806f010c-2006ffff 806f010c-2007ffff 806f010c-2008ffff 806f010c-2009ffff 806f010c-200affff 806f010c-200bffff 806f010c-200cffff Error Memory device X (DIMM X) uncorrectable ECC memory error [Note: X=1-12]
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f010c 806f010c-2581ffff Error Sensor (All DIMMs) uncorrectable ECC memory error.
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f010c 806f010c-2581ffff Error Sensor (One of the DIMMs) uncorrectable ECC memory error.
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f010d 806f010d-0400ffff 806f010d-0401ffff Error Hard drive X (Drive X) has been disabled due to a detected fault. [Note: X=0,1] Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
0x806f010f 806f010f-2201ffff Error The system encountered a firmware (Firmware Error) hang Install the latest UEFI firmware (see Recovering from a UEFI update failure).
0x806f011b 806f011b-0c01ffff Error The connector (Front Panel) has encountered a configuration error.
  1. Reseat the control-panel cable (see Removing the control panel and Installing the control panel).
  2. Replace the front bezel (see Removing the bezel assembly and Installing the bezel assembly).
  3. (Trained technician only) Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  806f0123-2101ffff Info Reboot of system initiated by IPMI Watchdog. Information only; no action is required.
0x806f0207 806f0207-0301ffff 806f0207-0302ffff Error Processor X, (CPU X) has failed with FRB1/BIST condition. [Note: X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. (Trained technician only) If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0207 806f0207-2584ffff Error Processor X (All CPUs) has failed with FRB1/BIST condition. [Note: X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  5. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  6. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0207 806f0207-2584ffff Error Processor X (One of CPUs) has failed with FRB1/BIST condition. [Note: X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f020d 806f020d-0400ffff 806f020d-0401ffff Warning Hard drive X (Drive X) predictive failure [Note X=0,1] Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
  806f0223-2101ffff Info Powering off system initiated by IPMI Watchdog. Information only; no action is required.
0x806f030c 806f030c-2001ffff 806f030c-2002ffff 806f030c-2003ffff 806f030c-2004ffff 806f030c-2005ffff 806f030c-2006ffff 806f030c-2007ffff 806f030c-2008ffff 806f030c-2009ffff 806f030c-200affff 806f030c-200bffff 806f030c-200cffff Error Memory device X (DIMM X) memory scrub failed [Note: X=1-12]
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f030c 806f030c-2581ffff Error Memory device (All DIMMS) memory scrub failed.
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f030c 806f030c-2581ffff Error Memory device (One of the DIMMS) memory scrub failed.
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Install the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error still occurs on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f0313 806f0313-1701ffff Error A software NMI has occurred on system (NMI State).
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. If an expansion card is installed in the blade server, verify that the firmware for each expansion card is up to date.
  3. Run the Setup utility and restore system setting to defaults (see Using the Setup utility).
  4. Check the event logs for other related error messages (see Event logs).
  5. Reseat any expansion cards that are installed in the blade server (see Removing an I/O expansion card and Installing an I/O expansion card).
  6. Remove each expansion card, one at a time until the error does not occur (see Removing an I/O expansion card).
  7. Replace failing adapter and reinstall any other expansion cards that were removed (see Installing an I/O expansion card).
  8. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  806f0323-2101ffff Info Power cycle of system initiated by watchdog IPMI Watchdog. Information only; no action is required.
0x806f040c 806f040c-2001ffff 806f040c-2002ffff 806f040c-2003ffff 806f040c-2004ffff 806f040c-2005ffff 806f040c-2006ffff 806f040c-2007ffff 806f040c-2008ffff 806f040c-2009ffff 806f040c-200affff 806f040c-200bffff 806f040c-200cffff Info Memory device X (DIMM X) memory disabled [Note X = 1-12]
  1. If the memory module was disabled because of a memory fault (error code 0x806f010c, 0x806f030c, or 0x806f050c), follow the procedure for that event and restart the server.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU).
0x806f040c 806f040c-2581ffff Info Memory (All DIMMs) disabled.
  1. If the memory module was disabled due to a memory fault (error code 0x806f010c, 0x806f030c, or 0x806f050c), follow the procedure for that event and restart the server.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU).
0x806f040c 806f040c-2581ffff Info Memory (One of the DIMMs) disabled.
  1. If the memory module was disabled due to a memory fault (error code 0x806f010c, 0x806f030c, or 0x806f050c), follow the procedure for that event and restart the server.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, re-enable the memory modules using the Setup utility or the Advanced Settings Utility (ASU).
0x806f0507 806f0507-0301ffff 806f0507-0302ffff Error Processor (CPU X) has a Configuration Mismatch [Note: X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806f0507 806f0507-2584ffff Error Processor (All CPUs) has a Configuration Mismatch.
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806f0507 806f0507-2584ffff Error Processor (One of CPUs) has a Configuration Mismatch.
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806f050c 806f050c-2001ffff 806f050c-2002ffff 806f050c-2003ffff 806f050c-2004ffff 806f050c-2005ffff 806f050c-2006ffff 806f050c-2007ffff 806f050c-2008ffff 806f050c-2009ffff 806f050c-200affff 806f050c-200bffff 806f050c-200cffff Error Memory device X (DIMM X) correctable ECC memory error logging limit reached [Note X = 1-12]
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Swap the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error occurs again on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f050c 806f050c-2581ffff Error Memory (All DIMMs) correctable ECC memory error logging limit reached.
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Swap the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error occurs again on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f050c 806f050c-2581ffff Error Memory (One of DIMMs) correctable ECC memory error logging limit reached.
  1. Refer to TIP H21455 for minimum code level.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  3. Swap the affected memory modules (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor (see Installing a memory module for memory population sequence).
  4. If the error occurs again on the same memory module, replace the affected memory module.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector is damaged, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  7. (Trained technician only) Replace the affected microprocessor (See Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
0x806f050d 806f050d-0400ffff 806f050d-0401ffff Error Hard drive X (Drive X) in critical condition. [Note X=0,1]
  1. Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
  2. After the storage drive has been replaced, rebuild the RAID array (see Creating a RAID array of hard disk drives).
0x806f052b 806f052b-2101ffff Error Invalid or Unsupported firmware or software was detected on system (IMM2 FW Failover). Make sure you have the latest system firmware (see Updating firmware and device drivers).
0x806f0607 806f0607-0301ffff 806f0607-0302ffff Error Processor X (CPU X) SM BIOS uncorrectable CPU complex error [Note: X=1,2]
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. (Trained technician only) If the error still occurs, replace microprocessor X (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  3. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0607 806f0607-2584ffff Error Processor (All CPUs) SM BIOS uncorrectable CPU complex error.
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. Clear the CMOS data by removing the system battery for 30 seconds (see Removing the battery and Installing the battery).
  3. (Trained technician only) If the error still occurs, replace the microprocessors one at a time (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  4. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f0607 806f0607-2584ffff Error Processor (One of CPUs) SM BIOS uncorrectable CPU complex error.
  1. Verify that you have the latest system firmware (see Updating firmware and device drivers).
  2. (Trained technician only) If the error still occurs, replace the microprocessors one at a time (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  3. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
0x806f060d 806f060d-0400ffff 806f060d-0401ffff Error Hard drive X (Drive X) in failed array [Note X=0,1]
  1. Replace the storage drive (see Removing a hot-swap storage drive and Installing a hot-swap storage drive).
  2. After the storage drive has been replaced, rebuild the RAID array (see Creating a RAID array of hard disk drives).
0x806f070c 806f070c-2001ffff 806f070c-2002ffff 806f070c-2003ffff 806f070c-2004ffff 806f070c-2005ffff 806f070c-2006ffff 806f070c-2007ffff 806f070c-2008ffff 806f070c-2009ffff 806f070c-200affff 806f070c-200bffff 806f070c-200cffff Error Memory device X (DIMM X) memory configuration error [Note X=1-12] Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806f070c 806f070c-2581ffff Error Memory (All DIMMs) configuration error. Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806f070c 806f070c-2581ffff Error Memory (One of the DIMMs) configuration error. Make sure that the memory modules are installed in the correct order and configured correctly (see Installing a memory module).
0x806f050d 806f070d-0400ffff 806f070d-0401ffff Info Hard drive X (Drive X) rebuilt in progress for Array in system. [Note X=0,1] Information only; no action is required.
0x806f0807 806f0807-0301ffff 806f0807-0302ffff Info Processor X (CPU X) has been disabled. [Note X=1,2]
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Check the event logs for other related error messages (see Event logs).
  3. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  4. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806f0807 806f0807-2584ffff Info Processor (All CPUs) has been disabled.
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Check the event logs for other related error messages (see Event logs).
  3. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  4. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806f0807 806f0807-2584ffff Info Processor (One of CPUs) has been disabled.
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Check the event logs for other related error messages (see Event logs).
  3. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  4. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
0x806f0813 806f0813-2581ffff Error Memory (DIMMs) uncorrectable error has occurred.
  1. Check the operating system event log and the system event log as it may contain additional information (see Event logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806f0813 806f0813-2582ffff Error PCI (PCIs) uncorrectable error has occurred.
  1. Check the operating system event log and the system event log as it may contain additional information (see Event logs).
  2. Reseat the blade server in the BladeCenter (see Removing the blade server from the BladeCenter unit and Installing the blade server in a BladeCenter unit).
  3. Update the device drivers for any expansion cards that are installed into the blade server.
  4. Reseat the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
  5. Replace the expansion card (see Removing an I/O expansion card and Installing an I/O expansion card).
0x806f0813 806f0813-2584ffff Error Processor (CPUs) uncorrectable error has occurred.
  1. Remove the blade server and ensure the processors are installed correctly (see Installing a microprocessor and heat sink).
  2. Verify that the system is running the latest UEFI firmware (see Updating firmware and device drivers).
  3. Run the Setup utility (see Using the Setup utility).
    1. Make sure that both processors are displayed by the system.
    2. Load the default settings.
    3. Go to the System Settings menu and make sure the processor is enabled.
  4. (Trained technician only) If the problem continues, replace the processor (see Removing a microprocessor and heat sink and Installing a microprocessor and heat sink).
  5. (Trained technician only) If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  806f0823-2101ffff Info Watchdog Timer interrupt occurred for sensor (IPMI Watchdog). Information only; no action is required.
  806f090c-2001ffff 806f090c-2002ffff 806f090c-2003ffff 806f090c-2004ffff 806f090c-2005ffff 806f090c-2006ffff 806f090c-2007ffff 806f090c-2008ffff 806f090c-2009ffff 806f090c-200affff 806f090c-200bffff 806f090c-200cffff Info Memory device X, (DIMM X) memory Throttled X [Note X=1-12]
  1. Check the event logs for fan or cooling related issues (see Event logs).
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and the fillers are in place and correctly installed.
  3. Make sure that the room temperature is within the operating specifications.
  4. Make sure the air baffle and the fan fillers are installed correctly.
  5. If the problem remains and there is no other DIMM with the same issue, replace the affected DIMM (see Removing a memory module and Installing a memory module).
  806f0a07-0301ffff 806f0a07-0302ffff Warning Processor X (CPU X) is operating in a Degraded State. [Note X=1,2]
  1. Check the event logs for fan, cooling, or power related issues (see Event logs).
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and the fillers are in place and correctly installed.
  3. Make sure that the room temperature is within the operating specifications.
  4. If the problem remains and there is no other DIMM with the same issue, replace the affected DIMM (see Removing a memory module and Installing a memory module).
0x806f0a0c 806f0a0c-2001ffff 806f0a0c-2002ffff 806f0a0c-2003ffff 806f0a0c-2004ffff 806f0a0c-2005ffff 806f0a0c-2006ffff 806f0a0c-2007ffff 806f0a0c-2008ffff 806f0a0c-2009ffff 806f0a0c-200affff 806f0a0c-200bffff 806f0a0c-200cffff Error Memory device X, (DIMM X) memory in critical over-temperature state Throttled X [Note X=1-12]
  1. Make sure that the room temperature is within the operating specifications (see Features and specifications).
  2. Make sure that none of the air vents on the BladeCenter unit and on the blade server are blocked.
  3. Make sure that all of the fans on the BladeCenter unit are running.
  4. Make sure the air baffle and the fan fillers are installed correctly.
Parent topic: POST