Use this information to diagnose and resolve optional-device
problems.
IBM updates the support website with the latest tips and
techniques that you can use to resolve any problems. Go to the BladeCenter
support search website at http://www.ibm.com/supportportal/ to
see if any service bulletins have been generated.
Follow
the suggested actions in the order in which they are listed in the
Action column until the problem is solved.
- See Parts listing to determine which
components are consumable, structural, or CRU parts.
- If an action step is preceded by "(trained technician only)," that
step must be performed only by a trained technician.
|
|---|
| Symptom |
Action |
|---|
| An IBM optional device that was just
installed does not work. |
- Make sure that:
- The device is designed for the blade server. See http://www.ibm.com/
systems/info/x86servers/ serverproven/compat/us/.
- You followed the installation instructions that came with the
device and the device is installed correctly. See the instructions
that came with the device.
- You have not loosened any other installed devices or cables.
- You updated the configuration information in the Setup utility
program. Whenever memory or any other device is changed, you must
update the configuration. See Setup utility menu.
- If the device comes with its own test instructions, use those
instructions to test the device.
- Reseat the device that you just installed. See Removing and replacing blade server components.
- Replace the device that you just installed. See Removing and replacing blade server components.
|