Memory tests

Use this information to diagnose and resolve memory test errors.

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing - BladeCenter HX5 to determine which components are CRUs and which components are FRUs.
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician.
Error code Description Action
201-000-xxx Passed the memory stress test.  
202-000-xxx Passed the memory stress test.  
202-801-xxx Failed the memory stress test due to an internal program error.
  1. Turn off and restart the blade server. See Turning off the blade server and Turning on the blade server.
  2. Make sure that the DSA code is up-to-date; upgrade if necessary. The latest code can be found at http://www.ibm.com/systems/ support/supportsite.wss/docdisplay? brandind=5000008&lndocid=SERV-DSA.
  3. Make sure that the system UEFI firmware is at the latest level; upgrade if necessary. The firmware level can be found in the DSA log within the Firmware/VPD section for this component. The latest level firmware for this component can be found at http://www.ibm.com/support/ fixcentral/systemx/groupView? query.productGroup=ibm%2FBladeCenter.
  4. Run the test again.
  5. Turn off and restart the blade server, if necessary, if the blade server hangs. See Turning off the blade server and Turning on the blade server
  6. Run the standard DSA memory diagnostic tests to identify the failing DIMM.
  7. Reseat the DIMMs. See Removing a DIMM - BladeCenter HX5 and Installing a DIMM - BladeCenter HX5.
  8. Run the test again.
  9. See Removing a DIMM - BladeCenter HX5 and Installing a DIMM - BladeCenter HX5 to replace the failing DIMMs.
202-802-xxx Failed the memory stress test because memory size is not sufficient to run the test.
  1. Make sure that the server contains the correct number of DIMMs, in the correct order (see Installing a DIMM - BladeCenter HX5).
  2. Make sure all of the installed memory is enabled in the Setup utility (see Using the Setup utility).
  3. Make sure that the DSA code is up-to-date; upgrade if necessary. The latest code can be found at http://www.ibm.com/systems/ support/supportsite.wss/docdisplay? brandind=5000008&lndocid=SERV-DSA.
  4. Make sure that the system UEFI firmware is at the latest level; upgrade if necessary. The firmware level can be found in the DSA log within the Firmware/VPD section for this component. The latest level firmware for this component can be found at http://www.ibm.com/support/ fixcentral/systemx/groupView? query.productGroup=ibm%2FBladeCenter.
  5. Run the test again.
  6. Run the standard DSA memory diagnostic tests to validate all memory.
  7. Reseat the DIMMs. See Removing a DIMM - BladeCenter HX5 and Installing a DIMM - BladeCenter HX5.
  8. Run the test again.
  9. See Removing a DIMM - BladeCenter HX5 and Installing a DIMM - BladeCenter HX5 to replace the failing DIMMs.
202-901-xxx Failed the memory stress test.
  1. Run the standard DSA memory diagnostic tests to validate all memory.
  2. Make sure that the DSA code is up-to-date; upgrade if necessary. The latest code can be found at http://www.ibm.com/systems/ support/supportsite.wss/docdisplay? brandind=5000008&lndocid=SERV-DSA.
  3. Reseat all DIMMs. See Removing a DIMM - BladeCenter HX5 and Installing a DIMM - BladeCenter HX5.
  4. Make sure that the system UEFI firmware is at the latest level; upgrade if necessary. The firmware level can be found in the DSA log within the Firmware/VPD section for this component. The latest level firmware for this component can be found at http://www.ibm.com/support/ fixcentral/systemx/groupView? query.productGroup=ibm%2FBladeCenter.
  5. Run the standard DSA memory diagnostic tests to validate all memory.
  6. Reseat the DIMMs. See Removing a DIMM - BladeCenter HX5 and Installing a DIMM - BladeCenter HX5.
  7. Run the test again.
  8. Replace the failing DIMMs.
Parent topic: IBM Dynamic System Analysis