BladeCenter QS22 Type 0793

Problem Determination and Service Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Statement 1

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation,
  maintenance, or reconfiguration of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.

To Connect:	To Disconnect:
Turn everything OFF. First, attach all cables to devices. Attach signal cables to connectors. Attach power cords to outlet. Turn device ON.	Turn everything OFF. First, remove power cords from outlet. Remove signal cables from connectors. Remove all cables from devices.

Statement 2

CAUTION:

When replacing the lithium battery, use only IBM Part Number 43W9859 or 03N2449 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Statement 4

>= 18 kg (39.7 lb)	>= 32 kg (70.5 lb)	>= 55 kg (121.2 lb)

CAUTION:

Use safe practices when lifting.

Statement 5

CAUTION:

The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

Statement 8

CAUTION:

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Statement 13

DANGER

Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications.

Statement 21

CAUTION:

Hazardous energy is present when the blade is connected to the power source. Always replace the blade cover before installing the blade.

Introduction

This Problem Determination and Service Guide contains information to help you solve problems that might occur when installing and using your IBM® BladeCenter®. It describes the diagnostic tools that come with the BladeCenter QS22, error codes and suggested actions. It also describes how to replace failing components.

Replaceable components are of three types:

• Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
• Tier 2 CRU: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
• Field replaceable unit (FRU): FRUs must be installed only by trained service technicians.

For information about the terms of the warranty and getting service and assistance, see Warranty and Support Information.

Related documentation

In addition to this document, the following documentation also comes with the server:

• Installation and User's Guide

  This document is available in Portable Document Format (PDF) on the Documentation CD. It contains general information about the blade server, including how to install supported options and how to configure the blade server.

• Safety Information

  This document is on the Documentation CD. It contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document.

• Warranty and Support Information

  This document is in PDF on the Documentation CD. It contains information about the terms of the warranty and about service and assistance.

Depending on the server model, additional documentation might be included on the Documentation CD.

The blade server may have features that are not described in the documentation that comes with the server. The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the blade server documentation. The most recent versions of all BladeCenter documentation are at http://www.ibm.com/support/us/en/.

In addition to the documentation in this library, be sure to review the planning and installation documents for your BladeCenter hardware available at http://www.ibm.com/support/us/en/.

The IBM Software Development Kit for Multicore Acceleration documentation can be downloaded from http://www.ibm.com/developerworks/power/cell/. This contains information about how to install the operating system and how to program applications for the blade server.

Updates may be available for this and other BladeCenter documents. You can check for the most recent versions at http://www.ibm.com/support/us/en/ or on the BladeCenter Information center at http://publib.boulder.ibm.com/infocenter/systems/.

Notices and statements used in this document

The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

The following notices and statements are used in this document:

• Notes: These notices provide important tips, guidance, or advice.
• Important: These notices provide information or advice that might help you avoid inconvenient or problem situations.
• Attention: These notices indicate potential damage to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur.
• Caution: These statements indicate situations that can be potentially hazardous to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.
• Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Features and specifications

The following table provides a summary of the features and specifications of the BladeCenter QS22.

Through the BladeCenter Advanced Management Module, you can view the blade server firmware code and other hardware configuration information.

The QS22 blade server is supported in the IBM BladeCenter H unit, the IBM BladeCenter HT unit, and the IBM BladeCenter S (non RAID type only) unit.

Providing it is supported by the BladeCenter unit, you can install and operate any other model of blade server in the same BladeCenter unit as a BladeCenter QS22.

Support for storage

The BladeCenter provides two options for storage:

SAS solution for storage

SAS storage can be available through the following components: a SAS Expansion Card attached to the blade server, one or two SAS connectivity modules in the rear of the BladeCenter unit, and various options to attach the IBM BladeCenter Boot Disk System to the SAS connectivity modules. An optional SAS Expansion Card is available for the BladeCenter QS22.

If your QS22 blade server is installed in an IBM BladeCenter S unit, local SAS drives of the BladeCenter S unit, if present, are also available as storage.

Onboard USB attached modular flash drive

This option provides a modular flash drive for system boot or local storage.

Turning on the blade server

The QS22 blade server is hot-swappable and can be inserted into the BladeCenter unit when the unit is already powered up. However, it can only be powered on by one of the methods described in this section. While the blade server is powering up, the power-on LED on the front of the server is lit. See Blade server controls and LEDs for the power-on LED states.

After you have installed the blade server into a powered up BladeCenter unit, wait until the power on LED on the blade server flashes slowly before turning on the blade server.

You can turn on the blade server in any of the following ways:

Using the power-control button

Providing local power control is enabled, you can press the power-control button (see Figure 1) which is behind the control-panel door on the front of the blade server. Local power control is enabled or disabled through the Advanced Management Module Web interface.

Figure 1. Blade server power-control button

Using the BladeCenter Advanced Management Module

You can use the Advanced Management Module Web interface to turn on the blade server remotely.

Using the Wake on LAN® feature:

If you want to use the Wake on LAN feature, you must enable it through the operating system. Note that Wake on LAN does not operate if it has been disabled through the Advanced Management Module.

In the event of a power failure the BladeCenter unit and then the blade server can start automatically when power is restored. You must configure this through the BladeCenter Advanced Management Module. See the BladeCenter Management Module User's Guide for further information about this feature.

Turning off the blade server

When you turn off the blade server, it is still connected to power through the BladeCenter unit and can continue to respond to requests from the service processor, including remote requests to turn the blade server on. To remove all power from the blade server, you must physically remove it from the BladeCenter unit or power off the BladeCenter unit.

To avoid loss of data, shut down the Linux® operating system before you turn off the blade server. Shut down the operating system by entering the shutdown -h now command at the command prompt or by choosing shutdown if you are using a graphical user interface (GUI). See your operating system documentation for additional information about shutting down the operating system.

If the BladeCenter unit has not been turned off, the blade server can be turned off in any of the following ways:

Using the power-control button

Press the power-control button behind the control-panel door on the front panel of the blade server. This starts an orderly shutdown of the operating system if it has not been shut down already, providing your operating system supports this feature, before turning off the blade server. If the operating system stops functioning, pressing and holding the power-control button for more than 4 seconds turns off the blade server.

Using the BladeCenter Advanced Management Module

You can use the Advanced Management Module Web interface to turn off the blade server remotely. You can also configure the Advanced Management Module to turn off the blade server automatically if the system is not operating correctly.

Blade server controls and LEDs

This section describes the controls and LEDs on the front panel of the blade server. For further information about the LEDs and how they can be used to assist in troubleshooting, see Problems indicated by the front panel LEDs.

Figure 2. Power-control button and LEDs

Activity LED:

This green LED lights when there is network activity.

Location LED:

This blue LED is turned on remotely by the system administrator to assist in locating the blade server. The location LED on the BladeCenter unit lights at the same time.

Information LED:

This amber LED lights to indicate that information about a system event has been placed in the Advanced Management Module Event Log. The information LED remains on until turned off by Advanced Management Module or through IBM Director Console.

Blade error LED:

This amber LED lights when a system error has occurred in the blade server.

Power-control button:

Press this button to turn the blade server on or off. The power-control button only has effect if local power control is enabled for the blade server. Local power control is enabled and disabled through the BladeCenter Advanced Management Module Web interface.

Media tray select button:

This button associates the shared BladeCenter unit media tray (DVD/CD drive and USB ports) with the blade server. The LED on the button flashes while the request is being processed, then lights when the ownership of the media tray has been transferred to the blade server.

It can take approximately 20 seconds for the operating system on the blade server to recognize the media tray.

Power on LED:

This green LED indicates the power status of the blade server as follows:

• Flashing rapidly - The service processor on the blade server is communicating with the BladeCenter Advanced Management Module.
• Flashing slowly - The blade server has power but is not turned on.
• Lit continuously (steady) - The blade server has power and is turned on.
• Not lit. Either the BladeCenter unit is powered off, or a power failure has occurred on the blade server or the BladeCenter unit.

NMI reset button

If the operating system has been installed, pressing the button with a paper clip or pin causes the operating system to call the Linux kernel debugger.

The blade error LED, information LED, and location LED can be turned off through the Advanced Management Module Web interface.

System board LEDs

The QS22 blade server has status LEDs on the system board to indicate the health of various components. Some are within the light box while others are in different locations. A lit LEDs indicates an error condition. Complete information about the LEDs can be found in Troubleshooting charts.

To find out what if any errors have occurred on the system board, you must:

1. Remove the blade server from the BladeCenter unit
2. Open the cover
3. Press the light path diagnostics switch

This lights any error LEDs that were turned on during processing. It also lights a green LED to indicate the capacitor is charged and the light path diagnostics system is operating.

Figure 3 shows the location of the light path LEDs and the diagnostics switch.

Figure 3. System-board LEDs

Pressing the light path diagnostics switch lights the appropriate LED to indicate where an error has occurred.

System board internal and expansion card connectors

The following illustration shows the location of the connectors for user-installable options.

Figure 4. Locations of the expansion option connectors on the system board

Configuring the blade server

This chapter describes how to:

• Communicate with a blade server.
• Use System Management Services (SMS) to view and update the system firmware revision number. This does not require the operating system to be installed.
• Update the baseboard management controller (BMC) firmware using the update package and the Advanced Management Module.
• Update the system firmware using the command-line utility.
• Configure the Ethernet Gigabit dual-port controller in preparation for a network installation of the operating system.

Communicating with the blade server

You do not have to boot the operating system before you can communicate with the QS22 blade server. You can access it through:

Advanced Management Module

The Web-based management and configuration program. This is your main access method to the blade server.

The command-line interface

See Using the command-line interface for further information.

Serial over LAN (SOL)

This is similar to the serial interface, but allows you to connect to the blade server over the network. See Using Serial over LAN for further information.

The serial interface

You can connect a PC or compatible terminal directly to the BladeCenter unit. For BladeCenter H and BladeCenter HT you make this direct connection using a special cable, for BladeCenter S you use a special module. See Using the serial interface for further information.

Note:

The BladeCenter unit Serial Breakout cable (or module for BladeCenter S) is not supplied with the unit and must be ordered separately.

System Management Services (SMS)

The SMS utility allows you to view and update the VPD, change the boot device and set network parameters. See Using the SMS utility program for further information.

Using the Advanced Management Module

The Advanced Management Module is the main means of administering the BladeCenter system. Use the Advanced Management Module Web-based management and configuration program to:

• Configure the BladeCenter unit
• Update and configure BladeCenter components including the QS22 blade server
• Monitor the current system status
• Check the event log for system and other errors

Using the Web interface

Complete the following steps to start the Web-based management and configuration program:

1. Open a Web browser. In the address or URL field, type the Internet protocol (IP) address or host name that is assigned for the Management Module remote connection. The default IP address is:

   192.168.70.125

   The Enter Network Password window opens.

2. Type your user name and password. Before you log in to the Advanced Management Module for the first time, contact your system administrator regarding whether your organization has assigned a user name and password to you. Use the initial (default) user name and password the first time that you log in to the Advanced Management Module. If you have an assigned user name and password, use them for all subsequent logins. All login attempts are documented in the event log.

   The initial user ID and password for the Advanced Management Module are:

   User ID

   USERID (all capital letters)

   Password

   PASSW0RD (note the number zero, not the letter O, in PASSW0RD)

3. Follow the instructions that appear on the screen. Be sure to set the timeout value that you want for your Web session.

The BladeCenter management and configuration window opens.

For additional information, see the IBM BladeCenter Advanced Management Module User's Guide.

Using the command-line interface

The IBM BladeCenter Advanced Management Module also provides a command-line interface to provide direct access to BladeCenter management functions. You can use this as an alternative to using the BladeCenter Management Module Web interface.

Through the command-line interface, you can issue commands to control the power and configuration of the blade server and other components in the BladeCenter unit. For information and instructions, see the IBM BladeCenter Management Module Command-Line Interface Reference Guide.

Using Serial over LAN

To establish a Serial over LAN (SOL) connection to the blade server, you must configure the SOL feature for the blade server and start an SOL session as described in the IBM BladeCenter Serial over LAN Setup Guide. In addition, the Advanced Management Module must be configured as described in the IBM BladeCenter Management Module User's Guide, and the BladeCenter unit must be configured as described in the IBM BladeCenter Serial over LAN Setup Guide.

Using the serial interface

Use the serial interface to:

• Observe firmware progress.
• Run the SMS Utility program
• Access the Linux terminal in order to configure Linux.

You can connect a PC serially through the BladeCenter unit using a specific UART cable. To connect to the serial console, plug the serial cable into the BladeCenter unit and connect the other end to a serial device or computer with a serial port. For more information, see the Installation and User's Guide for your BladeCenter unit.

Set the following parameters for the serial connection on the terminal client:

• 115200 baud
• 8 data bits
• No parity
• One stop bit
• No flow control

By default, the blade server sends output over SOL and to the serial port on the BladeCenter unit. However, the default for input is to use SOL. If you wish to use a device connected to the serial port for input you must press any key on that device while the blade server boots.

Using the SMS utility program

The Advanced Management Module is the main means of administering the BladeCenter unit and the blade servers. However, another utility is provided which in some cases can give more information than that displayed in the Advanced Management Module. This is the System Management Services (SMS) utility program.

The SMS utility program allows you to view and update the VPD, change the boot list and set network parameters.

Starting SMS

Complete the following steps to start SMS:

1. Using a Telnet or SSH client, connect to the Advanced Management Module external Ethernet interface IP address.
2. When prompted, enter a valid user ID and password. The default management module user ID is USERID, and the default password is PASSW0RD, where the 0 is a zero.
   Note:
   The user ID and password may have been changed. If so, check with the system administrator for a valid id and password.
3. Power cycle the blade server and start an SOL console session by using the power -cycle -c command.

   For example, to power cycle and start an SOL remote text console with a blade server that is in the first bay of the BladeCenter unit, issue the command:

   power -cycle -c -T system:blade[1]

   To open a console session with a blade that is already powered on, use the command:

   console -T system:blade[1]

4. After approximately 30 seconds, you see a sequence of checkpoint codes displayed on the console. These codes are generated by the Power On Self Test (POST).
5. When the POST menu and indicators displays a screen similar to:

   QS22 Firmware Starting
    Check ROM  = OK
    Build Date = Jan  4 2008 11:31:29
    FW Version = "QD-1.26.0-0"
   
   Press "F1" to enter Boot Configuration (SMS)
   Press "F2" to boot once from CD/DVD

   Press F1 to display the SMS menu.

Viewing FRU information

The VPD on each blade server contains details about the machine type or model, serial number and the universal unique ID.

Complete the following steps to see this information:

1. Start SMS by completing the steps in Starting SMS. The SMS menu appears:

    PowerPC Firmware
    Version QD0123000
    SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
   --------------------------------------------------------------------------------
    Main Menu
     1. Select Language
     2. Setup Remote IPL (Initial Program Load)
     3. Change SCSI Settings
     4. Select Console
     5. Select Boot Options
     6. Firmware Boot Side Options
     7. Progress Indicator History
     8. FRU Information
     9. Change SAS Boot Device
   
   
   
   
   --------------------------------------------------------------------------------
    Navigation Keys:
   
                                        X = eXit System Management Services
   ---------------------------------------------------------------------------
    Type menu item number and press Enter or select Navigation key: 
   
   ---------------------------------------------------------------------------
    

2. Type 8 to select FRU Information. A screen similar to the following appears:

   PowerPC Firmware
    Version QD0123000
    SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
   --------------------------------------------------------------------------------
    FRU Information
   
     Machine Type and Model: 079338x
   
     Machine Serial Number: ABCDEFG
   
     Universal Unique ID: 12345678-1234-1234-1234-123456789ABC
   
   
   
   
   
   
   --------------------------------------------------------------------------------
    Navigation Keys:
    M = return to Main Menu
    ESC key = return to previous screen      X = eXit System Management Services
   --------------------------------------------------------------------------------
    Select Navigation key : 

   Note:
   You cannot change the FRU information from this screen, only view it.

Adding FRU information

When you replace a FRU details are not recorded in the VPD. You must enter them manually through SMS.

When the system firmware detects an FRU replacement part during boot the process stops to allow you to enter the machine type or model and serial number. Boot does not continue until the information is provided.

To enter new FRU information, complete the following steps:

1. Using a Telnet or SSH client, connect to the Advanced Management Module external Ethernet interface IP address.
2. When prompted, enter a valid user ID and password. The default management module user ID is USERID, and the default password is PASSW0RD, where the 0 is a zero.
   Note:
   The userid and password may have been changed. If so, check with the system administrator for a valid user id and password.
3. Power cycle the blade and start an SOL console by using the power -cycle -c command. See Using the SMS utility program for further information.
4. The following screen appears:

   PowerPC Firmware
    Version QD0123000
    SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
   --------------------------------------------------------------------------------
   
   
         Enter Type Model Number
         (Must be 7 characters, only A-Z, a-z, 0-9 allowed. Press Esc to skip)
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    Enter Type Model Number :

   Type the model number according to the instructions on the screen and press Enter to continue.

5. You must confirm the model number:

   PowerPC Firmware
    Version QD0123000
    SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
   --------------------------------------------------------------------------------
   
   
               Number entered is: 1234567
               Accept number?
               (Enter 'y' or 'Y' to accept or 'n' or 'N' to decline)
   
   
   
   
   
   
   
   
   
   
   
   
   
    Select Navigation key : 

   Type y or Y and press Enter to confirm the number.
6. At the following screen, type the serial number:

   PowerPC Firmware
    Version QD0123000
    SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
   --------------------------------------------------------------------------------
   
   
                  Enter Serial Number
                  (Must be 7 characters, only A-Z, a-z, 0-9 allowed)
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    Enter Serial Number : 
   ---------------------------------------------------------------------------------

   Press Enter to continue.
7. You must now confirm the serial number:

   PowerPC Firmware
    Version QD0123000
    SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
   --------------------------------------------------------------------------------
   
   
               Number entered is: ABCDEFG
               Accept number?
               (Enter 'y' or 'Y' to accept or 'n' or 'N' to decline)
   
   
   
   
   
   
   
   
   
   
   
   
   
    Select Navigation key : 
   ---------------------------------------------------------------------------------

   Type y or Y and press Enter to confirm the number.

   This completes the process and the blade server continues to boot as normal.

Updating the system and BMC firmware

The firmware consists of two distinct packages:

• A firmware package for the baseboard management controller (BMC). This is referred to as the BMC firmware.
• A firmware package for the basic input/output system (BIOS) which runs on the IBM PowerXCell 8i processor. This is referred to as system firmware.
  Note:
  The user and operating system interfaces of the system firmware are based on the Open Firmware standard. Detailed system information is provided through the Open Firmware device tree. You can use the client interface and Run-Time Abstraction Services (RTAS) to run management functions.

BMC firmware

• Communicates with advanced management module
• Controls power on
• Initializes the board, including the IBM PowerXCell 8i processors and clock chips
• Monitors the physical board environment

System firmware

• Takes over when the BMC has successfully initialized the board
• Acts as the basic input/output system (BIOS)
• Includes boot-time diagnostics and power-on self test
• Prepares the system for the operating system boot

The packages are delivered separately and do not follow the same versioning scheme.

IBM periodically makes updates to both BMC and system firmware. These may be downloaded from http://www.ibm.com/support/us/en/.

Updating steps

Complete the following steps to update the BMC and system firmware images:

1. Check the revision level of the firmware on the blade server and the level of the updates on http://www.ibm.com/support/us/en/. If the level on the Web site is higher than the version currently installed, continue with the updating steps.
2. Download the firmware updates.
3. Power off the blade server you wish to update.
4. Update the BMC firmware using the BMC update package or the Advanced Management Module. See Updating the BMC firmware for further information.
5. Power on the blade server. This boots it with the new BMC firmware.
6. Update the system firmware image. See Installing the system firmware for further information.
7. The system reboots. This boots the blade server with the new system firmware.
8. Shut down the blade server.

Determining current blade server firmware levels

Complete the following steps to view the current firmware code levels for both the BMC and the system firmware:

1. To check the BMC firmware level, access and log on to the Advanced Management Module Web interface as described in the Management Module User's Guide.
2. From the Monitors menu section, select Firmware VPD:
   
   The Blade Server Firmware Vital Product Data (VPD) window shows the build identifier, release, and revision level of both the system firmware/BIOS and the BMC firmware. In the example above, the system firmware or BIOS version is QB01020000 and the BMC firmware is BLBT06b.

Compare this information to the firmware information provided at http://www.ibm.com/support/us/en/. If the two match, then the blade server has the latest firmware. If not, download the firmware package from the IBM Support Web site. See Updating the BMC firmware or the IBM Support Web site for installation instructions.

You can also view the system firmware level from within the operating system by using the following command:

xxd /proc/device-tree/openprom/ibm,fw-vernum_encoded

Output is similar to:

0000000: 5142 3031 3031 3030 3000 00              QB0101000..

where QB0101000 is the system firmware version.

Updating the BMC firmware

You can update the BMC firmware from the Linux prompt using the update package or from the Advanced Management Module.

Using the BMC update package

Complete the following steps to update the BMC firmware from the Linux command prompt:

1. Check the README that comes with the BMC firmware as it contains specific information about that particular firmware release.
2. Boot the blade server and the operating system.
3. Download the package from the IBM support site at http://www.ibm.com/support/us/en/. The update package has a .sh extension.
4. Change to the directory where you have downloaded the package.
5. Run the package using the -s option.
6. Reboot the blade server.

Using the Advanced Management Module

Complete the following steps to update the BMC firmware:

1. Download the BMC firmware image file from http://www.ibm.com/support/us/en/ to a suitable location on a server that is accessible on the network.
2. Uncompress the .zip file. The BMC firmware image file name has the format BLBT<version number>.zip.
3. Power off the blade you want to update.
4. Log in to the Advanced Management Module Web interface.
5. Click Firmware Update from the Blade Tasks submenu at the left of your screen. The following screen appears:
   
6. Choose the blade you want to update (target) and browse to the firmware image file.
7. Click on Update.
8. The validity of the image is checked, then the following screen appears:
   
   Click Continue.
9. The next screen shows the firmware update progress:
   
   When the update is finished, a confirmation message appears and an entry is placed in the Advanced Management Module log.
10. Power up and boot the blade server.

Installing the system firmware

System firmware can only be installed after the operating system has booted. If the operating system is not installed or cannot boot, then no upgrade or recovery is possible. See the other sections of the manual Diagnostics and troubleshooting for further information about troubleshooting the QS22 blade server.

You can update the system firmware:

• Through IBM Director. See the IBM Director documentation on the IBM Director CD for further information.
• Using the update package available from http://www.ibm.com/support/us/en/. See Updating the system firmware automatically for further information on how to perform an update.
• Using the update_flash script available on supported Linux operating systems. This requires the system firmware image file. See The firmware update package for information about how to extract the file.
• Updating the firmware manually. See Installing the firmware manually for further information.

For all the above options Linux needs to have a current version of rtas_flash device driver installed. This is normally installed with the operating system. If it is not, see the installation guide for the Software Development Kit for Multicore Acceleration for instructions about how to get this device driver and install it.

The firmware update package

You can now update firmware using the update packages available from http://www.ibm.com/support/us/en/. These can be installed either through IBM Director or by executing the .sh file contained in the package. This section describes how to use the update package to install the firmware update or extract the firmware image for manual installation.

To install the firmware package using IBM Director, see the documentation on the IBM Director CD.

The update package consists of 4 files:

• A file containing the change history for the QS22 system firmware. This has a .chg extension.
• A file containing the update package. This has an .sh extension.
• A readme file for the update package. This contains specific installation and configuration information.
• An XML file. This file is for use by IBM Systems Management tools, including IBM Director Update Manager, UpdateXpress CD, and UpdateXpress System Pack Installer.

Using the package

The package consists of an file with a .sh extension that runs from the Linux prompt. It has a number of options. To see what options are available, run the package without any options or with the -h switch:

# ./ibm_fw_bios_qb-1.9.1-2_linux-pq_cell.sh

In this example, ibm_fw_bios_qb-1.9.1-3_linux-pq_cell.sh is the name of the firmware update package. The file name changes according to the version of the firmware.

A screen similar to the following appears:

Usage:
  -x /someDirectory - Extract the payload to <some directory>
  -xr /someDirectory - Extract the payload plus PkgSdk files to <some directory>
  -xd /dev/fd0 - Create a DOS bootable diskette - Internel floppy drive
  -xd /dev/sda - Create a DOS bootable diskette - External USB floppy drive
  -u - Perform update unattended
  -h - Display this help screen
  ++debug - Display helpful debug information

Note:
All other command line arguments are passed to the
payload executable

The -xd options are not supported on the QS22 blade server.

The -x option

This enables to extract another executable file, in this example ibm_fw_bios_qb-1.9.1-2.sh which in turn may be run to create the .bin file required if you wish to update the firmware manually. See Installing the firmware manually for further information.

The -u option

This performs an unattended and automatic update of the system firmware. The blade server reboots automatically as part of the update process.

Updating the system firmware automatically

Complete the following steps to update the firmware automatically using the update package:

1. Check the README before attempting to update the system firmware as it contains specific information about the particular firmware release.
2. Download the update package from http://www.ibm.com/support/us/en/. The update package has a .sh extension.
3. Change to the directory where you have downloaded the package.
4. Run the package with the -u option. Using the example from above, at the command prompt enter:

   ./ibm_fw_bios_qb-1.9.1-2_linux-pq_cell.sh -u

5. Check the system firmware images to confirm the update has succeeded. See Determining current blade server firmware levels for instructions.

Installing the firmware manually

If you cannot update the firmware using the update_flash script, it is possible to update the firmware manually. You can use rtas_flash over /proc.

Complete the following steps to install the firmware manually:

1. Download the update package from http://www.ibm.com/support/us/en/.
2. Extract the system firmware image package. At the command prompt enter:

   ./<update package> -x <target directory>

   For example, to extract the image package ibm_fw_bios_qb-1.9.1-2.sh from ibm_fw_bios_qb-1.9.1-2_linux-pq_cell.sh in the directory /temp/fwimage enter:

   ./ibm_fw_bios_qb-1.9.1-2_linux-pq_cell.sh -x /temp/fwimage

   If the directory does not exist the firmware package creates it.
3. Change to the directory containing the firmware image package.
4. Extract the firmware image. At the command prompt enter:

   ./<image package> -x

   For example, to extract the image file QB-1.9.1-2-boot_rom.bin from ibm_fw_bios_qb-1.9.1-2.sh enter:

   ./ibm_fw_bios_qb-1.9.1-2.sh -x

5. Ensure the rtas_flash driver is loaded. To do this, run lsmod.
6. If the module is not yet in the kernel, invoke the following to load it:

   modprobe rtas_flash

7. To update your current firmware, copy the image file to /proc/ppc64/rtas/firmware_update and reboot manually:

   cp <image-file> /proc/ppc64/rtas/firmware_update
   shutdown --r now

   For example, to copy the image file cp QB-1.9.1-2-boot_rom.bin to /proc/ppc64/rtas/firmware_update enter:

   cp QB-1.9.1-2-boot_rom.bin  /proc/ppc64/rtas/firmware_update
   shutdown --r now

8. Once the system reboots, update the system firmware images. See Updating the system firmware images for instructions.

Updating the system firmware images

Once the system firmware is updated, the QS22 blade server boots from the new firmware. However, there are always two copies of the system firmware image on the blade server:

TEMP

This is the firmware image normally used in the boot process. When the firmware is updated, it is the TEMP image that is replaced.

PERM

This is a backup copy of the system firmware boot image. The blade server only boots from this image if the TEMP image is corrupt. See Recovering the system firmware code for further information about how to recover from a corrupt TEMP image.

Once you have updated the system firmware and booted the blade server, you should copy the TEMP image to the PERM image. This ensures that the PERM and TEMP images are at the same revision level. The TEMP and PERM images should always be at the same revision level.

There are two commands you can use to update an old image on PERM.

• From the Linux prompt issue the following command:

  update_flash -c

  Note:
  The script checks whether the board has booted from the TEMP image. If not, the script does not complete.
• From the Linux prompt issue the following command:

  echo 0 > /proc/rtas/manage_flash

For more information on booting from the TEMP or PERM images, see Recovering the system firmware code.

Updating the optional expansion card firmware

If you have installed the SAS optional expansion card or a high-speed expansion card, for example the InfiniBand card, you may have to update the firmware. See the documentation that comes with the components for instructions about how to update the firmware.

IBM periodically makes updates available for both SAS and high-speed expansion cards. These may be downloaded from http://www.ibm.com/support/us/en/.

Integrating the Gigabit Ethernet controller into the BladeCenter

One dual-port Gigabit Ethernet controller is integrated on the blade server system board. Each controller port provides a 1000-Mbps full-duplex interface connecting to one of the Ethernet Switch Modules in I/O bays 1 and 2 of the BladeCenter unit, which enables simultaneous transmission and reception of data on the Ethernet local area network (LAN).

Each Ethernet-controller port on the system board is routed to a different switch module in I/O bay 1 or bay 2. The routing from the Ethernet-controller port to the I/O bay varies according to whether an Ethernet adapter is enabled and the operating system that is installed. See Blade server Ethernet controller enumeration for information about how to determine the routing from the Ethernet-controller ports to I/O bays for your blade server.

You do not have to set any jumpers or configure the controller for the blade server operating system. However, you must install a device driver to enable the blade server operating system to address the Ethernet-controller ports. For device drivers and information about configuring your Ethernet controller ports, see the Ethernet software documentation that comes with your blade server, or contact your IBM marketing representative or authorized reseller. For updated information about configuring the controllers, go to the Barcelona Computing Centre Web site at http://www.bsc.es/projects/deepcomputing/linuxoncell/.

Updating the Ethernet controller firmware

To update the Ethernet controller firmware, you must download an update package from http://www.ibm.com/support/us/en/. This section describes how to use the update package to install the firmware update.

The update package consists of four files:

• A file containing the change history for the QS22 Ethernet Controller firmware. This has a .chg extension.
• A file containing the update package. This has an .sh extension.
• A readme file for the update package. This contains specific installation and configuration information.
• An XML file. This file is for use by IBM Systems Management tools, including IBM Director Update Manager, UpdateXpress CD, and UpdateXpress System Pack Installer.

Using the update package

The package consists of an file with a .sh extension that runs from the Linux prompt. It has a number of options. To see what options are available, run the package without any options or with the -h switch:

# ./brcm_fw_nic_2.0.3-e-1_rhel5_cell.sh

In the example shown above, brcm_fw_nic_2.0.3-e-1_rhel5_cell.sh is the name of the firmware update package. The file name changes according to the version of the firmware.

A screen similar to the following appears:

Usage: 
-x /someDirectory - Extract the payload to <some directory> 
-xr /someDirectory - Extract the payload plus PkgSdk files to <some directory> 
-xd /dev/fd0 - Create a DOS bootable diskette - Internel floppy drive 
-xd /dev/sda - Create a DOS bootable diskette - External USB floppy drive 
-u - Perform update unattended 
-h - Display this help screen 
++debug - Display helpful debug information 

The -xd and -x options are not supported on QS22.

The -u option performs an unattended and automatic update of the firmware. The blade server reboots automatically as part of the update process.

Firmware update steps

Complete the following steps to update the firmware automatically:

1. Check the README before attempting to update the system firmware as it contains specific information about the particular firmware release.
2. Download the update package from http://www.ibm.com/support/us/en/. The update package has a .sh extension.
3. Change to the directory where you have downloaded the package.
4. Run the package with the -u option. Using the example from above, at the command prompt enter:

   ./ brcm_fw_nic_2.0.3-e-1_rhel5_cell.sh -u 

During the update process, messages similar to the following appear on the console:

[root@c4b14 brcm-2.0.3-ppc]# ./ brcm_fw_nic_2.0.3-e-1_rhel5_cell.sh -u
IBM Ethernet Firmware Update Tool, Version 1.0.2


Warning. No Broadcom NetXtreme II adapters found.

    ADAPTER MAC         BOOT    IPMI    ASF     PXE     UMP
-------------------     ----    ----    ---     ---     ---
001A640E030C (5704s)    3.21    2.20    NA      NA      NA
001A640E030D (5704s)    NA      NA      NA      NA      NA

Updating Broadcom NetXtreme adapters.
Updating 001A640E030C using file 16A8bc.bin     ---> Update successful
Updating 001A640E030C using file 16A8ipmi.bin   ---> Update successful
Error! Firmware not detected on device 001A640E030D.

Warning. No Broadcom NetXtreme II adapters found.

    ADAPTER MAC         BOOT    IPMI    ASF     PXE     UMP
-------------------     ----    ----    ---     ---     ---
001A640E030C (5704s)    3.38    2.47    NA      NA      NA
001A640E030D (5704s)    NA      NA      NA      NA      NA


One or more errors occurred during the firmware update process. See /var

Blade server Ethernet controller enumeration

The enumeration of the Ethernet controller or controller ports in a blade server is operating system dependent. You can verify the Ethernet controller or controller port designations that a blade server uses through your operating system settings.

The routing of an Ethernet controller or controller port to a particular BladeCenter unit I/O bay depends on the type of Ethernet controller that is installed. You can verify which Ethernet-controller port is routed to which I/O bay by using the following test:

1. Install only one Ethernet switch module or pass-thru module, in I/O bay 1.
2. Make sure that the ports on the switch module or pass-thru module are enabled (Switch Tasks -> Management -> Advanced Switch Management in the BladeCenter Management Module Web interface).
3. Enable only one of the Ethernet-controller ports on the blade server. Note the designation that the blade server operating system has for the controller port.
4. Ping an external computer on the network connected to the Ethernet switch module. If you can ping the external computer, the Ethernet-controller port that you enabled is associated with the switch module in I/O bay 1. The other Ethernet-controller port in the blade server is associated with the switch module in I/O bay 2.

Communications from optional I/O expansion cards are routed to I/O bays 3 and 4. If you have installed an I/O expansion card on the blade server you can verify which controller port on an expansion card is routed to which I/O bay by performing the same test, using a controller on the expansion card and a compatible switch module or pass-thru module in I/O bay 3 or 4.

Parts listing

This parts listing supports BladeCenter QS22 replaceable components. To check for an updated parts list on the Web, do the following:

1. Go to http://www.ibm.com/support/us/en.
2. Under Find resources, select Upgrades, accessories and parts.

Replaceable components

Replaceable components are of three types:

• Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
• Tier 2 CRU: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
• Field replaceable unit (FRU): FRUs must be installed only by trained service technicians.

For information about the terms of the warranty and getting service and assistance, see Warranty and Support Information.

The following table lists which replaceable components are available for the BladeCenter QS22.

Part numbers can change and other options can become available. For the latest information, check the IBM Web site at http://www.ibm.com/support/us/en/.

Consumable parts

Consumable parts are not covered by the IBM Statement of Limited Warranty. The following consumable parts are available for purchase from the retail store:

Installing and removing replaceable units

Installation guidelines

Before you begin, read the following:

• Read the safety information beginning on page Safety and the guidelines in Handling static-sensitive devices. This information will help you work safely with the blade server and components.
• You do not have to turn off the blade server or disconnect the BladeCenter unit from power to install or replace any of the hot-swappable modules on the rear of the BladeCenter unit.
• Before you remove a hot-swappable blade server from the BladeCenter unit, you must shut down the operating system on it by typing the shutdown -h now command or choosing the shut down option from your GUI. See Turning off the blade server for details. You do not have to shut down the BladeCenter unit itself.
• Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the blade server or BladeCenter unit, open or close a latch, and so on. An exception to this rule are the DIMM clips and the battery clip that are also touch points but not colored blue.
• Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped. You can remove or install the component while the blade server or BladeCenter unit is running providing the blade server or BladeCenter unit and operating system support the hot-swappable capability. Orange can also indicate touch points on hot-swappable components. See the instructions for removing or installing a specific hot-swappable component for any additional procedures that you might have to perform before you remove or install the component.
  Note:
  There are no hot-swappable components on the QS22 blade server. To replace parts, you must turn off the blade server and remove it from the BladeCenter unit.

System reliability guidelines

To help ensure proper cooling and system reliability, be sure that:

• The ventilation holes on the blade server are not blocked.
• Each of the blade bays on the front of the BladeCenter unit has a blade server or blade filler installed. Do not operate the BladeCenter unit for more than 1 minute without a blade server or blade filler installed in each blade bay.
• You have followed the reliability guidelines in the documentation that comes with the BladeCenter unit.

Handling static-sensitive devices

To reduce the possibility of electrostatic discharge, observe the following precautions:

• Limit your movement. Movement can cause static electricity to build up around you.
• Handle the device carefully, holding it by its edges or its frame.
• Do not touch solder joints, pins, or exposed printed circuitry.
• Do not leave the device where others can handle and damage it.
• While the device is still in its static-protective package, touch it to an unpainted metal part of the BladeCenter chassis for at least 2 seconds. This drains static electricity from the package and from your body.
• Remove the device from its package and install it directly into the blade server or BladeCenter unit without setting the device down. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the blade server cover or on a metal surface.
• Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity.
• Wear an electrostatic-discharge wrist strap, if one is available.

Removing the blade server from the BladeCenter unit

The blade server is a hot-swappable device, and the blade bays in the BladeCenter unit are hot-swappable bays. Therefore, you can install or remove the blade server without removing power from the BladeCenter unit. However, you must turn off the blade server before removing it from the BladeCenter unit.

Figure 5. Removing the blade server

Complete the following steps to remove the blade server:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If the blade server is operating, the power on LED is lit continuously (steady). Before you remove a blade server from the BladeCenter unit, you must shut down the operating system on it by typing the shutdown -h now command or choosing the shut down option from your GUI. See Turning off the blade server for details. You do not have to shut down the BladeCenter unit itself.
3. Open the two release levers as shown in Figure 5. The blade server moves out of the bay approximately 0.6 cm (0.25 inch).
4. Pull the blade server out of the bay.
5. Place either a blade filler or a new blade server in the bay within 1 minute.

Opening and removing the blade server cover

You must open the blade server cover to access, install or remove any of the replaceable items.

If a BladeCenter PCI Express I/O Expansion Unit has been installed on your blade server, ignore this section and follow the instructions in Removing the BladeCenter PCI Express I/O Expansion Unit instead.

Figure 6. Opening the blade server cover

Complete the following steps to open the blade server cover:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Carefully place the blade server on a flat, static-protective surface, with the cover side up.
4. Press the blue blade cover release on each side of the blade server and lift the outer cover open (see Figure 6).
5. If you want to remove the cover, carefully lift it from the cover pins and set it aside (see Figure 6).

Statement 21

CAUTION:

Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.

Removing the BladeCenter PCI Express I/O Expansion Unit

You must remove BladeCenter PCI Express I/O Expansion Unit, if installed, to access, install or remove any of the replaceable items.

Figure 7. Removing the expansion unit

Complete the following steps to remove BladeCenter PCI Express I/O Expansion Unit:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. Carefully place the blade server on a flat, static-protective surface, with the expansion unit side facing up.
3. Press the blue blade cover release on each side of the blade server and lift the expansion unit (see Figure 7).
4. To remove the expansion unit, carefully lift it from the cover pins and set it aside.

Removing the blade-server front bezel assembly

Before you can add, remove, or replace system memory DIMM modules, replace a defective system board assembly, or replace the blade server front bezel assembly, you must first remove the blade server front bezel assembly.

Figure 8. Removing the front bezel assembly

Complete the following steps to remove the front bezel assembly:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Open the blade server cover. See Opening and removing the blade server cover.
4. Carefully disconnect the control panel cable from the control panel connector (see Figure 8).
5. Press the front bezel release on both sides of the system board and pull the front bezel assembly away from the blade server.
6. Store the front bezel assembly in a safe place.

Installing the optional modular flash drive

The modular flash drive connects to the flash drive connector on the system board and provides non-volatile memory. This may be used, for example, for installing an operating system.

Complete the following steps to install the modular flash drive:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Open the blade server cover. See Opening and removing the blade server cover.
4. Locate the flash drive retention clip and connector on the system board.
   Figure 9. Fitting the modular flash drive

   
5. Locate the connector on the back of the modular flash drive.
6. Carefully align the modular flash drive with the retention clip and connector on the system board. Ensure the orientation of the connector on the modular flash drive matches the connector on the system board.
7. Gently press the modular flash drive into position.
8. If applicable, reinstall the high-speed expansion card.

If you have other options to install or remove, do so now. Otherwise, go to Finishing the installation.

Removing the optional modular flash drive

Complete the following steps to remove the modular flash drive:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Open the blade server cover. See Opening and removing the blade server cover.
4. Locate the modular flash drive on the system board. The modular flash drive can be underneath a high-speed expansion card.
   Figure 10. Removing the modular flash drive

   

   If the modular flash drive is blocked by a high-speed expansion card, you must remove the high-speed expansion card before removing the modular flash drive. See Removing an optional high-speed expansion card.

5. Locate the tab on the modular flash drive. See Figure 10.
6. Using the tab, carefully lift the modular flash drive away from the retention clip and connector on the system board.
7. If applicable, reinstall the high-speed expansion card.

If you have other options to install or remove, do so now. Otherwise, go to Finishing the installation.

Installing an optional high-speed expansion card

You can connect a high-speed expansion card, for example an InfiniBand card, to the high-speed connector on the system board. Use the two expansion card locator pins to assist with fitting the card. If your card has a ball socket, use the socket to lock the card in place.

Figure 11. High-speed expansion card reverse view

Complete the following steps to install the high-speed expansion card:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Remove the blade server cover. See Opening and removing the blade server cover.
4. If you also want to install a modular flash drive, do this before you proceed with installing the high-speed expansion card. See Installing the optional modular flash drive.
5. Locate the high-speed connector on the system board.
   Figure 12. Expansion card connector, locator pins, and ball stud

   
6. Remove the connector cover.
7. Locate the expansion card locator pins on the standoffs at the back of the system board.
8. Locate the connector and the ball socket on the high-speed expansion card.
9. Slide the locator pin holes on the expansion card over the locator pins. The card rests on the locator pins.
   Figure 13. Positioning the high-speed expansion card

   
10. Carefully press the expansion card into position. Be sure that the ball socket on the card is over the corresponding ball stud on the main board. Use the blue areas only to avoid damage to the card.
11. Check that the blue locking clip is horizontal and that there is no gap between the card and the connector.

If you have other options to install or remove, do so now. Otherwise, go to Finishing the installation.

Removing an optional high-speed expansion card

If you wish to remove an optional high-speed expansion card, complete the following steps.

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Remove the blade server cover. See Opening and removing the blade server cover.
4. Locate the high-speed expansion card on the system board.
5. Lift the locking clip to the vertical position until the card moves upward and disengages from the connector.
6. If the card has a ball stud, hold the card at the handling area near the ball stud and pull it upward until the ball stud disengages with the ball socket.
7. Lift the card off the locator pins and set it aside on a static-protective surface.

For diagrams see Installing an optional high-speed expansion card.

Adding or changing system memory

There are 8 DIMM slots for system memory. Each IBM PowerXCell 8i processor has two memory channels and there are two DIMM slots per memory channel.

You can use VLP DDR2 1 GB, 2 GB, or 4 GB memory modules. The maximum memory configuration has a 4 GB memory module in each DIMM slot which provides 16 GB to each processor and 32 GB in total.

Figure 14. System memory DIMM slot locations

As shown in Figure 14, each processor has a channel 0 and a channel 1, with a pair of DIMM slots for each channel. To use a channel, you must populate both DIMM slots that belong to the channel.

All DIMM configuration listed in Table 2 are supported by the latest firmware level.

To change the system memory configuration, complete the following steps:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Open the blade server cover. See Opening and removing the blade server cover.
4. Remove the front bezel assembly. See Removing the blade-server front bezel assembly for details.
5. Locate the DIMM slots in which you want to insert the system memory modules. See Table 2 and Figure 14 for guidance.
6. Remove any modules that are to be replaced or that have become redundant.
   1. Open the retaining clips on either end of the DIMM slot. This lifts the DIMM and disengages it from the slot.
   2. Pull the DIMM out of the slot.
7. Insert the new DIMMs.
   1. Ensure that the retaining clips at both ends of the DIMM slot are in the open position.
   2. Place the DIMM in the slot, contact side down. Check the orientation of the module. The locating pin in the slot must match the corresponding cut-out on the module.
   3. Carefully press the module into place until the retaining clips snap into position. Make sure that the clips are locked properly.
      Figure 15. DIMM retaining clips

      

If you have other options to install or remove, do so now. Otherwise, go to Finishing the installation.

Adding or changing I/O buffer DDR2 memory modules

This section describes how to add I/O buffer memory. For instructions on how to add system memory see Adding or changing system memory.

Each IBM PowerXCell 8i companion chip has one DIMM slot for I/O buffer memory. The QS22 blade server supports VLP DDR2 1 GB DIMMs. You must add memory as a pair of DIMMs, one for each IBM PowerXCell 8i companion chip.

Figure 16. I/O buffer DIMM slot location

To install I/O buffer memory, complete the following steps:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Open the blade server cover. See Opening and removing the blade server cover.
4. Locate the DIMM slots for the I/O buffer DDR2 memory modules.

   There are two DIMM slots, one for each IBM PowerXCell 8i companion chip. The slots are labelled IOBUF 1 and IOBUF 2. You must install a 1 GB DIMM for both IBM PowerXCell 8i companion chips.

5. Remove the DIMM fillers from the slots. Retain the DIMM fillers. They are an important part of the blade server cooling system and you need them if you ever remove the I/O buffer DIMMs from the blade server.
6. If applicable, remove any modules that are to be replaced or that have become redundant.
   1. Open the retaining clips on either end of the DIMM slot. This lifts the DIMM and disengages it from the slot.
   2. Pull the DIMM out of the slot.
7. Place each DIMM in its slot, contact side down. Check the orientation of the modules. The locating pin in each slot must match the corresponding cut-out on the module.
8. Carefully press the modules into place until the retaining clips snap into place. Make sure that the clips are locked properly.
   Figure 17. DIMM retaining clips

   

If you have other options to install or remove, do so now. Otherwise, go to Finishing the installation.

Replacing DIMM fillers

For the QS22 cooling system to work properly there must be no empty I/O buffer DIMM slots. The unused slots must be fitted with DIMM fillers. Replace faulty DIMM fillers and, if you remove the I/O buffer memory modules, fit empty slots with DIMM fillers.

To install or replace DIMM fillers, complete the following steps:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Open the blade server cover. See Opening and removing the blade server cover.
4. Remove any faulty DIMM fillers.
   1. Open the retaining clips on either end of the DIMM slot. This lifts the DIMM filler and disengages it from the slot.
   2. Pull the filler out of the slot.
5. If you wish to remove the I/O Buffer memory modules, remove them now. Be sure to remove them both.
   1. Open the retaining clips on either end of the DIMM slot. This lifts the DIMM filler and disengages it from the slot.
   2. Pull the module out of the slot.
6. Carefully press the DIMM filler into the empty I/O buffer DIMM slot until the retaining clips snap into position.
7. Repeat step 6 for the other I/O buffer slot.

If you have other options to install or remove, do so now. Otherwise, go to Finishing the installation.

Installing the optional SAS expansion card

The QS22 blade server does not have any built-in disk storage. The SAS expansion card allows you to use SAS attached storage. Use the blue handling areas to handle the card.

Figure 18. SAS expansion card reverse side

Complete the following steps to install the SAS expansion card:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Open the blade server cover. See Opening and removing the blade server cover.
4. Locate the two SAS expansion card connectors and the ball stud on the system board.
   Figure 19. SAS expansion card connector and ball stud location

   
5. Locate the connectors and the ball socket on the SAS adapter card.
6. Align the connectors on the system board with the connectors on the SAS adapter card.
   Figure 20. SAS expansion card location

   
7. Using the blue handling areas, carefully push the card down to insert it into the connectors. Ensure that the ball stud on the system board engages with the ball socket on the SAS expansion card.

If you have other options to install or remove, do so now. Otherwise, go to Finishing the installation.

Installing the BladeCenter PCI Express I/O Expansion Unit

Important:

• A BladeCenter QS22 with the BladeCenter PCI Express I/O Expansion Unit installed takes up two contiguous slots in the BladeCenter chassis.
• You must remove any expansion card that uses the high-speed connector before installing the expansion unit.

Figure 21. Installing the expansion unit

Complete the following steps to install the BladeCenter PCI Express I/O Expansion Unit:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. Remove the blade server cover and set it aside. See Opening and removing the blade server cover for further information.
3. Remove the connector cover or any optional card from the high-speed connector. Figure 12 shows the location of the high-speed connector.
4. Lower the expansion unit so that the slots at the rear slide down onto the cover pins at the rear of the blade server, as shown in Figure 21.
5. Carefully close the expansion unit as shown in Figure 21 until it clicks into place.

Replacing the system board base and planar

Figure 22. System board assembly

Complete the following steps to replace the system board base and planar:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Remove the blade server cover. See Opening and removing the blade server cover.
4. Remove the front bezel from the defective system board and set it aside. See Removing the blade-server front bezel assembly for detailed instructions.
5. Remove the system memory modules and any optional components such as I/O buffer memory modules or fillers, expansion cards or modular flash drive from the defective system board and set them aside.
6. Note down the serial number of the defective system board. You need this later to update the VPD information.
7. Install the system memory modules on the replacement system board. See Adding or changing system memory.
8. Reinstall any options you removed from the defective system board on the replacement system board, . See Installing an optional high-speed expansion card, Installing the optional SAS expansion card, Installing the optional modular flash drive and Adding or changing I/O buffer DDR2 memory modules for detailed instructions.
9. Reinstall the front bezel assembly on the replacement system board. See Installing the front bezel assembly for detailed instructions.
10. Replace and close the cover. See Closing the blade server cover for details.
11. Reinstall the blade server in the BladeCenter unit.
12. Update the BMC, system and optional expansion card firmware as described in Configuring the blade server.
13. Using SMS, update the VPD information by entering the serial number of the defective system board. See Adding FRU information for details.
14. Configure the replacement blade server to boot from the same device as the original defective unit. See the QS22 Installation and User's Guide for details.
    Note:
    Providing the options on the new blade server are the same as on the old you do not have to reinstall or reconfigure the operating system but simply configure the boot options to boot from the boot device.

Replacing the battery

IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.

If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal components, be aware of the following environmental consideration. Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste. They will be taken back free of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a proper manner.

To order replacement batteries, call 1-800-IBM-SERV within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM authorized reseller or IBM marketing representative.

Statement 2

CAUTION:

When replacing the lithium battery, use only IBM Part Number 43W9859 or 03N2449 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Complete the following steps to replace the battery:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. Follow any special handling and installation instructions that come with the battery.
3. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
4. Remove the blade server cover. See Opening and removing the blade server cover.
5. Locate the battery (Battery holder J12) on the system board.
   Figure 23. Battery location

   
6. Remove the battery:
   1. Use one finger to press the top of the battery clip away from the battery. The battery pops up when released.
      
   2. Use your thumb and index finger to lift the battery from the socket.
   3. Dispose of the battery as required by local ordinances or regulations.
7. Insert the new battery:
   1. Make sure the positive (+) side is facing upwards.
   2. Tilt the battery so that you can insert it into the socket, under the battery clip.
   3. Press the battery down into the socket until it clicks into place. Make sure the battery clip holds the battery securely.
8. Close the blade server cover and insert the blade server into the BladeCenter unit (see Closing the blade server cover).
   Statement 21

   

   CAUTION:

   Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.
9. Turn on the blade server (see Turning on the blade server).
10. Reset the system date and time through the operating system that you installed. For additional information, see your operating system documentation.

Replacing the retention clip for the modular flash drive

The retention clip supports the modular flash drive and should be replaced if damaged.

To remove and replace the retention clip, complete the following steps:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Remove the blade server cover. See Opening and removing the blade server cover.
4. If applicable, carefully remove the modular flash drive from the retention clip.
5. Using a Philips head screwdriver pierce the label at the red circle corresponding with the retention clip.
   
6. Carefully unscrew the retention clip and remove.
7. Position the replacement retention clip over the hole and screw into position, taking care not to over-tighten as this might damage the system board.
8. If applicable, replace the modular flash drive.
9. Replace the cover and insert the blade server into the BladeCenter unit.

Using the miscellaneous parts kit

The miscellaneous parts kit contains replacement parts and screws to be used if the original item is damaged. It contains the following items:

To replace a support or bracket you need a Philips head screwdriver.

Replacing the ball studs

The ball studs help support the optional expansion cards and should be replaced if damaged.

To remove and replace a ball stud, complete the following steps:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If applicable, shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit. See Removing the blade server from the BladeCenter unit.
3. Remove the blade server cover. See Opening and removing the blade server cover.
4. Using a Philips head screwdriver pierce the label at the red circle corresponding with the ball stud you wish to replace.
   
5. Carefully unscrew the ball stud and remove.
6. Position the replacement ball stud over the hole and screw into position, taking care not to over-tighten as this might damage the system board.
7. Replace the cover and insert the blade server into the BladeCenter unit.

Finishing the installation

To complete the installation you must:

1. Reinstall the front bezel assembly on the blade server if removed. See Installing the front bezel assembly for further information.
2. Ensure that the I/O buffer DIMM slots are occupied either by DIMMs or by DIMM fillers. No DIMM fillers are needed for empty system memory DIMM slots.
3. Replace and close the blade server cover, unless you installed an optional expansion unit that has its own cover. See Closing the blade server cover for further information.
   Statement 21

   

   CAUTION:

   Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.
4. Reinstall the blade server into the BladeCenter unit.
5. Turn on the blade server. See Turning on the blade server for further information.
6. If you have replaced the battery or the system board assembly, reset the system date and time through the operating system that you installed. For additional information, see your operating system documentation.

Installing the front bezel assembly

Figure 24 shows how to install the front bezel assembly on the blade server.

Figure 24. Installing the front bezel assembly

Complete the following steps to install the blade server front bezel assembly:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. Connect the control panel cable to the control panel connector on the system board assembly.
3. Carefully slide the front bezel assembly onto the blade server, as shown in Figure 24, until it clicks into place.

Closing the blade server cover

Important: The blade server cannot be inserted into the BladeCenter unit until the cover is installed and closed or an expansion unit is installed. Do not attempt to override this protection.

Statement 21

CAUTION:

Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.

Figure 25. Closing the blade server cover

Complete the following steps to close the blade server cover:

1. Read the safety information beginning on page Safety and Installation guidelines.
2. If you removed the front bezel assembly, replace it now. See Installing the front bezel assembly for instructions.
3. Lower the cover so that the slots at the rear slide down onto the pins at the rear of the blade server, as shown in Figure 25. Before closing the cover, make sure that all components are installed and seated correctly and that you have not left loose tools or parts inside the blade server.
4. Pivot the cover to the closed position as shown in Figure 25 until it clicks into place.

Input/output connectors and devices

The BladeCenter unit contains the input/output connectors that are available to the blade server. See the documentation that comes with the BladeCenter unit for information about the input/output connectors.

Diagnostics and troubleshooting

This chapter provides basic troubleshooting information to help you solve some common problems that might occur while setting up your blade server.

A problem with the BladeCenter QS22 can relate either to the BladeCenter QS22 or the BladeCenter unit.

A problem with the blade server exists if the BladeCenter unit contains more than one blade server and only one of the blade servers has the symptom. If all of the blade servers have the same symptom, then the problem relates to the BladeCenter unit. For more information, see the Problem Determination and Service Guide for your BladeCenter unit.

The BladeCenter QS22 blade server is supported in the IBM BladeCenter H unit, the IBM BladeCenter HT unit, and the IBM BladeCenter S (non RAID type only) unit.

You can put other blade server types that are supported in your BladeCenter unit in the same unit as a BladeCenter QS22.

Prerequisites

Before you start problem determination or servicing, check that:

• The BladeCenter QS22 is inserted correctly into the BladeCenter unit.
• All components are connected correctly
• The BladeCenter QS22 has the latest firmware updates. These should include updates for:
  • The BMC
  • The system firmware
  • Gb Ethernet controller
  • The SAS expansion card
  • The high-speed expansion card (if installed)
• The components in your SAS environment have the latest firmware updates. These include updates for:
  • SAS Connectivity Modules (if installed)
  • SAS Storage Modules (if installed into BladeCenter S chassis)
  • IBM Boot Disk System (if attached)

Basic checks

If you install the blade server in the BladeCenter unit and the blade server does not start, always perform the following basic checks before continuing with more advanced troubleshooting:

• Make sure that the BladeCenter unit is correctly connected to a power source.
• Reseat the blade server in the BladeCenter unit.
• If the power on LED is flashing slowly, the blade server may be turned off. To turn on the blade server, see Turning on the blade server for further information.
• If you have just added a new optional device or component, make sure that it is correctly installed and compatible with the blade server and its components. If the device or component is not compatible, remove it from the blade server, reinstall the blade server in the BladeCenter unit, and then restart the blade server.
• Use Advanced Management Module to check that the blade server appears in the list of blade servers available.

Finding troubleshooting information

Table 3 describes where to find troubleshooting information in this section.

For troubleshooting information about other BladeCenter components, see the appropriate Problem Determination and Service Guide, and other product-specific documentation. See Related documentation for additional information. For the latest editions of the IBM BladeCenter documentation, go to http://www.ibm.com/support/us/en/ on the World Wide Web.

Troubleshooting charts

The following tables list problem symptoms and suggested solutions. If you cannot find the problem in the troubleshooting charts, or if carrying out the suggested steps do not solve the problem, have the blade server serviced.

If you have problems with an adapter, monitor, keyboard, mouse, or power module, see the Problem Determination and Service Guide for your BladeCenter unit for more information.

If you have problems with an Ethernet switch module, I/O adapter, or other optional device that can be installed in the BladeCenter unit, see the Problem Determination and Service Guide or other documentation that comes with the device for more information.

Problems indicated by the front panel LEDs

The state of the LEDs on the front of the blade can help in isolating problems.

Figure 26. Power-control button and LEDs

The table below gives an explanation and a suggested action, if required, for each LED.

Problems indicated by the system board LEDs

The blade server must be removed from the BladeCenter unit and the cover removed before you can use the light path LEDs for diagnostics. To activate the light box and the other light path LEDs, press the light path diagnostics switch.

Figure 27. Light box and system board LEDs

The location of each LED on the system board is shown in the table below.

Power problems

Power throttling

Be aware that the BladeCenter unit automatically reduces the BladeCenter QS22 processor speed if certain conditions are met. One such condition is temperature thresholds being exceeded, for example, when the blade server is running in acoustic mode. This throttling occurs independent of your power configuration. Full processor speed is restored automatically when the conditions that have caused the throttling have been resolved.

Network connection problems

Service processor problems

Software problems

Recovering the system firmware code

The system firmware is contained in two separate images in the flash memory of the blade server: temporary and permanent. These images are referred to as TEMP and PERM, respectively. The system normally starts from the TEMP image, and the PERM image serves as a backup. If the TEMP image becomes damaged, such as from a power failure during a firmware update, the system automatically starts from the PERM image.

If the TEMP image is damaged, you can recover the TEMP image from the PERM image. See Recovering the TEMP image from the PERM image for further information.

Checking the boot image

To check whether the system has started from the PERM image, enter:

cat /proc/device-tree/openprom/ibm,fw-bank

A P is returned if the system has started from the PERM image.

Booting from the TEMP image

To initiate a boot from the TEMP image after the system has booted from the PERM side, complete the following steps:

1. Turn off the blade server.
2. Restart the blade system management processor from the Advanced Management Module.
3. Turn on the blade server.

If the blade server does not restart, you must replace the system board assembly. Contact a service support representative for assistance.

Recovering the TEMP image from the PERM image

To recover the TEMP image from the PERM image, you must copy the PERM image into the TEMP image. To perform the copy, complete the following steps:

1. Copy the perm image to the temp image. Using the Linux operating system, type the following command:

   update_flash -r

2. Shut down the blade server using the operating system.
3. Restart the blade system management processor from the management module.
4. Turn on the blade server.

You might need to update the firmware code to the latest version. See Installing the system firmware for more information on updating the firmware code.

Supported boot media

The BladeCenter QS22 can boot from the operating system installation CDs or DVDs to allow the operating system to be installed.

The BladeCenter QS22 can also boot from:

• The network
• Modular flash drive, if installed
• SAS storage, if attached
• Local BladeCenter unit SAS drives, if the blade server is installed into an IBM BladeCenter S unit that provides local SAS drives

If you wish to perform a standard Bootp/TFTP network boot, please note the following restrictions:

• Only the built-in Gigabit Ethernet Controller of I/O Bridge is supported
• Only boot through the Ethernet switch on the top side of BladeCenter
• No fall back or configurable change to the bottom switch is possible
• In the Advanced Management Module you need to set boot list to Network
• There is no support for a router between the blade and TFTP server. Only local TFTP is supported.

Use Advanced Management Module to configure the required boot mode. See IBM BladeCenter Management Module Installation Guide for more information.

Booting the system

This section provides an overview on how to interpret the console output of the host firmware. The output is grouped into several parts, which are detailed below.

1. The first part of the boot process shows the system name and build date. You see an error at this point if the firmware image is corrupted.

   ***************************************************************************
   QS22 Firmware Starting
    Check ROM  = OK
    Build Date = Jan  4 2008 11:31:29
    FW Version = "QD-1.26.0-0"
   
   Press "F1" to enter Boot Configuration (SMS)
   Press "F2" to boot once from CD/DVD

2. Memory initialization follows next. It can take several seconds to initialize the system memory. The screen displays details of the size and the speed of memory modules.

   DDR2 MEMORY INITIALIZATION
     CPU0 DIMMs:  DIMM1=1024MB  DIMM2=1024MB  DIMM3=n/a  DIMM4=n/a 
     CPU0 timings: 800 MHz, CL=6, tRCD=6, tRP=6
     CPU0 memory test:  ok
     CPU1 DIMMs:  DIMM5=1024MB  DIMM6=1024MB  DIMM7=n/a  DIMM8=n/a 
     CPU1 timings: 800 MHz, CL=6, tRCD=6, tRP=6
     CPU1 memory test:  ok
   COMPLETE

3. The next screen displays system information. It shows revision information about the chip set, SMP size, boot date/time, and the available memory.

   SYSTEM INFORMATION
    Processor  = PowerXCell DD1.0 @ 3200 MHz
    I/O Bridge = Cell BE companion chip DD3.x
    Timebase   = 26666 kHz (internal)
    SMP Size   = 2 (4 threads)
    Boot-Date  = 2008-01-16 11:25
    Memory     = 4096MB (CPU0: 2048MB, CPU1: 2048MB)

4. The next screens show the open firmware section of the boot process and provide checkpoints and an overview which adapters are available in the system. The details in the adapter list are not meaningful.
   Note:
   The warning (!) Permanent Boot ROM is displayed if there is a problem with the TEMP image and system firmware is running on from the PERM image. You should correct this problem as soon as possible. See Recovering the TEMP image from the PERM image for further information.

   OPEN FIRMWARE
    Adapters on 000001460ec00000
                        00 0800 (D) : 14e4 16a8    network [ ethernet ]
                        00 0900 (D) : 14e4 16a8    network [ ethernet ]
    Adapters on 000001a040000000
                        00 0000 (B) : 1014 032c    pci
    Adapters on 000001a240000000
                        00 0000 (B) : 1014 032c    pci
    IOBUF1 initializing... no DIMM. 
   
    Adapters on 000003460ec00000
                        00 0800 (D) : 1033 0035    usb-ohci ( NEC uPD720101 )
                        00 0900 (D) : 1033 0035    usb-ohci ( NEC uPD720101 )
                        00 0a00 (D) : 1033 00e0    usb-ehci*
    Adapters on 000003a040000000
                        00 0000 (B) : 1014 032c    pci
    Adapters on 000003a240000000
                        00 0000 (B) : 1014 032c    pci
    IOBUF2 initializing... no DIMM. 
   
    SB0 Monitor started
    SB1 Monitor started
   
    Scan USB... 
     uDOC not present 
   Ready 
   
     Welcome to Open Firmware
   
     Licensed Internal Code - Property of IBM
     (c) Copyright IBM Corp. 2005, 2007 All Rights Reserved.
     Cell/B.E. is a trademark of SONY Computer Entertainment Inc.
     
     Type 'boot'  and press return  to  continue  booting  the system.
     Type 'sms-start' and press return to enter the configuration menu.
     Type 'reset-all'  and  press  return  to   reboot   the   system.
   
   
   disable nvram logging .. done

The Operating System now boots unless you have pressed F1 in which case the SMS menu starts. See Using the SMS utility program for further information.

Diagnostic programs and messages

The Dynamic System Analysis (DSA) Preboot diagnostic programs are the primary method of testing the major components of the server. DSA is a system information collection and analysis tool that you can use to provide information IBM service and support to aid in the diagnosis of the system problems. The DSA diagnostic programs come on the IBM Dynamic System Analysis Preboot Diagnostic CD. You can download the CD from http://www.ibm.com/support/us/en if one did not come with your server. As you run the diagnostic programs, text messages are displayed on the screen and are saved in the test log. A diagnostic text message indicates that a problem has been detected and indicates the action you should take as a result of the text message.

The DSA diagnostic programs collect the following information about the following aspects of the system:

• System configuration
• Network interfaces and settings
• Hardware inventory USB information
• IBM LightPath diagnostics status
• Service processor status and configuration
• Vital product data and system firmware information
• Drive Health Information
• LSI RAID & Controller configuration

The DSA diagnostic programs can also provide diagnostics for the following system components:

• Baseboard Management Controller
• Memory stress
• Open Firmware Memory Diagnostics
• CPU stress

Additionally, DSA creates a merged log that includes events from all collected logs.

All collected information can be output as a compressed XML file that can be sent to IBM Service. Additionally, you can view the information locally through a generated text report file. Optionally, the generated HTML pages may be copied to removable media and viewed from a web browser.

Running diagnostics and preboot DSA

To run the diagnostic programs, complete the following steps:

1. If the server is running, turn off the server and all attached devices.
2. Turn on all attached devices then turn on the server.
3. Ensure that external DSA bootable media is available as a boot device. For boot device selection, system firmware will work through the boot path as specified in the onboard planar VPD and try to establish communication with the specified interfaces in sequential order. These boot devices include the USB attached DVD (BladeCenter, media tray), the SAS storage if attached, Network attached storage, and, if the blade server is installed into an IBM BladeCenter S unit that provides local SAS drives, the local BladeCenter unit SAS drives
4. Press F2 to enter DSA when the POST menu displays the following screen:

   ***************************************************************************
   QS22 Firmware Starting
    Check ROM  = OK
    Build Date = Jan  4 2008 11:31:29
    FW Version = "QD-1.26.0-0"
   
   Press "F1" to enter Boot Configuration (SMS)
   Press "F2" to boot once from CD/DVD

5. The command line interface prompt will then appear on the SOL connection. The BladeCenter QS22 does not support the graphical user interface.
6. Follow the on screen directions to run preboot DSA. Diagnostics are run from within preboot DSA.

When you are using the CPU or Memory stress tests, call your IBM service representative if you experience any system instability.

To determine what action you should take as a result of a diagnostic text message, see DSA error messages.

Open firmware memory diagnostic results are output to the SOL connection. They are also logged in NVRAM. All NVRAM logs (more than just OF diags) are collected as part of the DSA merged log.

If the diagnostic programs do not detect any hardware errors but the problem remains during normal server operations, a software error might be the cause. If you suspect a software problem, see the information that comes with your software.

A single problem might cause more than one error message. When this happens, correct the cause of the first error message. The other error messages usually will not occur the next time you run the diagnostic programs.

If there are multiple error codes or light path diagnostics LEDs that indicate a microprocessor error, the error might be in a microprocessor or in a microprocessor socket. See Table 21 for further information about diagnosing microprocessor problems.

If the server stops during testing and you cannot continue, restart the server and try running the diagnostic programs again.

Diagnostic text messages

Diagnostic text messages are displayed while the tests are running. A diagnostic text message contains one of the following results:

• Passed: The test was completed without any errors
• Failed: The test detected an error
• Aborted: The test could not proceed because of the server configuration

Additional information concerning test failures is available in the extended diagnostic results for each test.

Viewing the test log

To view the test log when the tests are completed, issue the view command from the DSA command line interface. DSA collections may also be transferred to an external USB device using the copy command from the DSA command line interface.

DSA error messages

The tables below describe the messages that the diagnostic programs might generate and suggested actions to correct the detected problems. Follow the suggested actions in the order given.

CPU test results

BMC test results

Memory tests

System firmware startup messages

The system firmware displays the progress of the startup process on the serial console from the time that ac power is connected to the system until the operating system login prompt is displayed following a successful operating system startup.

If a serial console is not connected, you can use the Advanced Management Module to monitor the logs and display informational and error messages.

If the firmware encounters an error during the startup process, a message describing the error together with an error code is displayed on the serial console.

There are two types of error, where xxx represents the number of the error code:

Cxxx

This is an internal checkpoint. If the system stops during the startup process a checkpoint may be displayed.

Exxx

This type of error means that there is a failure that does not allow the firmware to continue the startup process. Check the error codes in the section Boot errors and handling. If these do not help resolve the problem, contact a service support representative.

There are cases where a message that is informational only is displayed on the serial console.

Wxxx

This is a warning message. The firmware allows the startup process to continue, but indicates there maybe a problem. A warning message can be combined with an error message to give more complete information about an error.

A complete list of possible messages is given in the section Boot errors and handling.

Checkpoints

Checkpoints show the progress of the boot. Each checkpoint is overwritten by the next as the boot process continues. If the boot process stops for any reason, a checkpoint may be displayed. Take note of the checkpoint code and any message, then attempt to reboot the blade server.

If the problem persists, contact your IBM service representative with details of the checkpoint and any message associated with it.

Boot errors and handling

The following sections describe boot errors and actions you can take to resolve these errors.

Boot list

The following table describes boot list errors.

System firmware update errors

The following table describes system firmware errors that can occur if there have been problems after an update.

System memory errors

The following table describes system memory initialization errors that can occur during boot.

USB errors

The following table describes boot list errors. These may occur when booting from a bootable CD or DVD.

Network boot errors

The following table describes the network boot errors.

SAS boot errors

These error messages only appear if you have installed the optional SAS expansion card.

I/O DIMM boot-time errors

These error messages only appear if you have installed optional I/O DIMM.

The following table shows the warning messages that may appear:

The following table shows informational messages.

In addition to appearing on the console, messages are also written to the Advanced Management Module log. The table below lists the messages.

Other error messages

The following table describes other error messages that can be displayed.

BMC firmware messages

The following is a description of the BMC firmware messages that are sent to the Advanced Management Module. Use the Advanced Management Module Web interface to view them.

No codes are associated with these messages. However, the status column indicates their severity.

There are three levels of severity:

Information

Informational messages only. No action need be taken, but you should continue to monitor the item concerned.

Warning

A potentially serious error has occurred. The BMC has taken the action described in the Automatic action column on the Advanced Management Module but you may be required to take further action. See the appropriate sections of this chapter indicated in Table 21 for further information

Error

A serious error has occurred. The blade server may have been powered off or rebooted. See the specific error for what action is required.

Table 21. BMC firmware messages

Message	Severity	Event	Automatic Action by BMC	Action required by user
		Temperature events
Blade x throttled. where x is the number of the blade server in the BladeCenter unit.	Information	Acoustic mode IBM PowerXCell 8i processor 1 Temp above Warning Temperature (>78 °C) Standard mode IBM PowerXCell 8i processor 1 Temp above Warning Temperature (>90 °C)	Throttle (Reduce Frequency). This is a BladeCenter unit operation which reduces processor speed on the blade server concerned until the temperature has dropped to normal levels.	No action required.
Processor 1 (CPU 1 Chip) over warning threshold. Reading: x, Threshold: 88.00. where x is the temperature of the processor.	Warning	Standard mode IBM PowerXCell 8i processor 1 Temp above Warning Temperature (>88 °C)	Advanced Management Module increases blower speed.
Processor 2 (CPU 2 Chip) over warning threshold. Reading: x, Threshold: 88.00. where x is the temperature of the processor.	Warning	Standard mode IBM PowerXCell 8i processor 2 Temp above Warning Temperature (>88 °C)	Advanced Management Module increases blower speed.
Processor 1 (CPU 1 Chip) over critical threshold. Reading: x, Threshold: 100.00. where x is the temperature of the processor.	Error	IBM PowerXCell 8i processor 1 Temp above Shut-Off Temperature ( 100°C)	Power Off The temperature of the processor has reached a critical level.	Check that the BladeCenter unit cooling system is operating correctly. Check airflow at the front of the unit is not blocked. Replace any missing filler blades in the BladeCenter unit. Replace any missing DIMM fillers in the BladeCenter QS22 DIMM module sockets. Check that other blade servers are operating within the recommended temperature range. Remove and replace the blade server, power on and boot. If problem persists, please contact IBM service.
Processor 2 (CPU 2 Chip) over critical threshold. Reading: x, Threshold: 100.00. where x is the temperature of the processor.	Error	IBM PowerXCell 8i processor 2 Temp above Shut-Off Temperature ( 100°C)	Power Off The temperature of the processor has reached a critical level.
Proc/IO module 1 (IO Bridge 1 Chip) over warning threshold. Reading: x, Threshold: 98.00. where x is the temperature of the Proc/IO module.	Warning	Standard mode IBM PowerXCell 8i companion chip 1 Temp above Warning Temperature (>98 °C)	Advanced Management Module increases blower speed.	No action required.
Proc/IO module 2 (IO Bridge 2 Chip) over warning threshold. Reading: x, Threshold: 98.00. where x is the temperature of the Proc/IO module.	Warning	Standard mode IBM PowerXCell 8i companion chip 2 Temp above Warning Temperature (>98 °C)	Advanced Management Module increases blower speed.
Proc/IO module 1 (IO Bridge 1 Chip) temperature over non-recoverable threshold.	Error	IBM PowerXCell 8i companion chip 1 Temp above Shut-Off Temperature (100°C)	Power Off The temperature of the system board has reached a critical level.	Check that the BladeCenter unit cooling system is operating correctly. Replace any missing filler blades in the BladeCenter unit. Replace any missing filler blades in the BladeCenter QS22 DIMM module sockets. Check that other blade servers are operating within the recommended temperature range. Remove and replace the blade server, power on and boot. If problem persists, please contact IBM service.
Proc/IO module 2 (IO Bridge 2 Chip) temperature over non-recoverable threshold.	Error	IBM PowerXCell 8i companion chip 2 Temp above Shut-Off Temperature (100°C)	Power Off The temperature of the system board has reached a critical level.
		IBM PowerXCell 8i events
CPU 1 internal fault	Error	Processor Failure IBM PowerXCell 8i processor 1 (Checkstop)	Reboot	There may be a problem with the system board. If problem persists, please contact IBM service.
CPU 2 internal fault	Error	Processor Failure IBM PowerXCell 8i processor 2 (Checkstop)	Reboot	There may be a problem with the system board. If problem persists, please contact IBM service.
CPU 1 Fault + "Init Failed #x" where x is the number of the error condition	Error	Failure Initializing IBM PowerXCell 8i processor 1 or IBM PowerXCell 8i companion chip 1	Power Off	Reboot. If the problem persists, the blade needs to be replaced.
CPU 2 Fault	Error	Failure Initializing IBM PowerXCell 8i processor 2 or IBM PowerXCell 8i companion chip 2	Power Off
Processor 1 (CPU 1/2 VCORE) over recommended voltage	Warning	IBM PowerXCell 8i processor 1 over recommended Voltage (1,25V)	None	No action required.
Processor 1 (CPU 1/2 VCORE) under recommended voltage	Warning	IBM PowerXCell 8i processor 1 under recommended Voltage (0,92V)	None
Processor 2 (CPU 1/2 VCORE) over recommended voltage	Warning	IBM PowerXCell 8i processor 2 over recommended Voltage (1,25V)	None
Processor 2 (CPU 1/2 VCORE) under recommended voltage	Warning	IBM PowerXCell 8i processor 2 under recommended Voltage (0,92V)	None
		Planar events
System board, voltage (Planar Fault) occurred	Information	Voltage fault	None	No action required
Planar voltage fault + "Voltage Fault #x", where x is a bit field showing the state of all the voltage signals	Error	Voltage fault	Power off	Reboot. If the error condition continues, report the exact error message to IBM service.
System board, voltage (Out of Range) occurred	Information	Voltage+-10% (not BE voltage)	None	No action required
DIAGS: Voltage Fault: 0003557F	Error	Voltage fault	Power off	Reboot. If the error condition continues, report the exact error message to IBM service.
System board voltage (planar fault) occurred	Error	Voltage fault	Power off
		Battery errors
Battery 1 (Battery Status) failed	Error	Battery has no charge.	None	Replace battery
		Modular flash drive errors
Drive bay 1, hard drive (ModFD Error) fault	Error	A fault has occurred with the modular flash drive.		Remove and reseat the modular flash drive. Reboot.If the error condition continues, replace the modular flash drive with a similar unit and reboot.If this does not correct the problem, contact IBM service.
		Firmware progress events
FW/BIOS, firmware progress (Pri FW Corrupt) system board hang	Error	An error has occurred on the system board during boot.	Blade reboots	If the error persists, contact IBM service.
FW/BIOS, firmware progress (Pri FW Corrupt) no system memory	Error	No system memory was found	Blade does not power on	Add system memory, or reseat existing system memory. Reboot.
FW/BIOS, firmware progress (Pri FW Corrupt) no usable system memory	Error	System memory was found, but is unusable	Blade does not power on	Check supported memory configurations. See Adding or changing system memory for further information.
		Memory subsystem
Memory device x (DIMM x uncorrectable ECC memory errorwherex is the number of the affected DIMM.	Error	A system DIMM or an I/O buffer DIMM has returned an uncorrectable error.	The affected memory channel is disabled. If the error concerns and I/O buffer DIMM, both I/O buffer DIMMs are disabled.	Replace the affected DIMM. If the problem continues, contact IBM service.
Memory device x (DIMM x memory disabledwherex is the number of the affected DIMM.	Error	A system DIMM or an I/O buffer DIMM has returned an uncorrectable error.	The affected memory channel is disabled. If the error concerns and I/O buffer DIMM, both I/O buffer DIMMs are disabled.
Blade memory fault. Memory device x+1 (DIMM x+1 Err) uncorrectable ECC memory error. Memory device x (DIMM x Err) uncorrectable ECC memory error. Processor y (CPU y Status) internal error.	Error	Checkstop due to memory fault.		Replace the affected pair of DIMMs x and x+1
Memory bank y, memory (DIMM x or x+1 PFA) predictive failure	Error	Predictive failure on memory channel y for main memory of IBM PowerXCell 8i.		Replace the affected pair of DIMMs x and x+1
Memory device y, memory (IOBUF x PFA) predictive failure	Error	Predictive failure on buffer memory IOBUFx of the IBM PowerXCell 8i companion chip.		Replace DIMM IOBUFx
		Other events
Front panel critical Interrupt	Error	NMI reset button on Front panel pressed	Soft-Reset	None. This is a user-initiated action.
Firmware BIOS ROM Corruption detected	Warning	Boot WDT Timeout (Firmware Corrupted)	Reboot & Switch to the permanent flash side	Reinstall TEMP image. See Recovering the system firmware code for further information.
PCI-X card not supported	Error	DIAGS: Invalid PCI-X Card	None	No power on, PCI-X expansion card needs to be replaced
		Recovery messages
Recovery Proc/IO module 1 (IO Bridge 1 Chip) temperature over non-recoverable threshold.	Information		The original problem has been corrected and the component has been restored to full operability.
Recovery Proc/IO module 1 (IO Bridge 1 Chip) temperature over warning	Information
Recovery Blade x throttled	Information
Recovery Processor 1 (CPU 1 Chip) temperature over warning threshold.	Information
Recovery Battery 1 (Battery Status) low	Information

NMI error messages

The following messages are placed in the Advanced Management Module error log.

Note:

The system halts if any of the errors listed below occur.

Table 22. NMI messages

Message	Severity	Event		Lightpath LED	Action
DIAGS: SB1 NMI: PCI-X	Error	Cell BE companion chip 1 indicates an error on its PCI-X bus		NMI Error	Reboot. If the system does not reboot or the problem persists, contact IBM service with details of the problem and the error code.
DIAGS: SB2 NMI: PCI-X	Error	Cell BE companion chip 2 indicates an error on its PCI-X bus		NMI Error
DIAGS: SB1 NMI: PCI-E P00	Error	Cell BE companion chip 1 indicates an error on PCIe Channel 0		NMI Error
DIAGS: SB2 NMI: PCI-E P00	Error	Cell BE companion chip 2 indicates an error on PCIe Channel 0		NMI Error
DIAGS: SB1 NMI: PCI-E P01	Error	Cell BE companion chip 1 indicates an error on PCIe Channel 1		NMI Error
DIAGS: SB2 NMI: PCI-E P01	Error	Cell BE companion chip 2 indicates an error on PCIe Channel 1		NMI Error
DIAGS: SB1 NMI: DIMM 00	Error	Cell BE companion chip 1 indicates an error on JDIMM 00		NMI Error
DIAGS: SB2 NMI: DIMM 01	Error	Cell BE companion chip 1 indicates an error on JDIMM 01		NMI Error

Problem reporting

Firmware logs and Firmware settings are located in the system's Non-Volatile Random Access Memory (NVRAM). In the case of an error where IBM support is needed, complete the following steps to provide the firmware log information:

1. Boot Linux.
2. Log in as root.
3. Extract the log with this command:

   cat /dev/nvram > /tmp/QS22-fw-nvram.img

4. Create a problem description in the /tmp/PROBLEM.txt file. See Problem description for further information.
5. Go to the Advanced Management Module Web interface for the blade and save the event log as a text file with the name QS22-event-log.txt.
6. Create a .tgz file using the following commands:

   tar cvfz QS22-error-log-<customer>-<date>.tgz \
   /tmp/PROBLEM.txt /tmp/QS22-fw-nvram.img

   where:

   <customer>

   Contains a short name of the customer.

   <date>

   Contains the creation date.

7. Provide IBM support with the tgz file.

Problem description

The problem description must added to/tmp/PROBLEM.txt together with the following information:

• Customer name and address.
• Name of the person who created the log, including their contact information.
• Date and time.
• Blade server slot position in BladeCenter unit. You can obtain this from the Advanced Management Module.
• Blade server serial number. You can obtain this from the Advanced Management Module.
• BMC firmware version number. You can obtain this from the Advanced Management Module
• Linux Kernel version number. You must indicate if this is a private build.

Solving undetermined problems

Note:

When you are diagnosing a problem in the blade server, you must determine whether the problem is in the blade server or in the BladeCenter unit.

• If all of the blade servers have the same symptom, the problem is probably elsewhere in the infrastructure. For more information, see the Hardware Maintenance Manual and Troubleshooting Guide or Problem Determination and Service Guide for your BladeCenter unit.
• If the BladeCenter unit contains more than one blade server and only one of the blade servers has the problem, troubleshoot the blade server that has the problem.

If the blade server is inoperative, use the information in this section.

If you suspect that a software problem is causing failures (continuous or intermittent), see Software problems.

Check the LEDs on all the power supplies of the BladeCenter unit in which the blade server is installed. If the LEDs indicate that the power supplies are working correctly and reseating the blade server does not correct the problem, complete the following steps:

1. Turn off the blade server.
2. Remove the blade server from the BladeCenter unit and remove the cover.
3. Make sure that the control panel connector is correctly seated on the system board (see Removing the blade-server front bezel assembly for the location of the connector).
4. If no LEDs on the control panel are working of the blade server, replace the bezel assembly. Try to turn on the blade server from the Advanced Management Module (see the documentation for the BladeCenter unit and Advanced Management Module for more information).
5. Reinstall the blade server and check. If the blade server remains inactive, continue with step 6.
6. Turn off the blade server.
7. Remove the blade server from the BladeCenter unit and remove the cover.
8. Remove or disconnect the following devices one at a time, if installed, until you find the failure:
   • High Speed InfiniBand expansion card
   • SAS expansion card
   • System DIMMs
   • I/O buffer DIMMs
   Reinstall, turn on, and reconfigure the blade server each time.

If the problem is solved when you remove the device from the blade server but the problem recurs when you reinstall the same device, suspect the device; if the problem recurs when you replace the device with a different one, suspect the system board. Have a trained service technician replace the system board assembly.

If you suspect a networking problem and the blade server passes all the system tests, suspect the network switch. However, the problem may concern the network itself and be external to the system.

Calling IBM for service

See Appendix B. Getting help and technical assistance for information about calling IBM for service.

When you call for service, have as much of the following information available as possible:

• Machine type and model
• Failure symptoms
  • Does the blade server fail the diagnostic programs? If so, what are the error codes?
  • What occurs? When? Where?
  • Is the failure repeatable?
  • Has the current server configuration ever worked?
  • What changes, if any, were made before it failed?
  • Is this the original reported failure, or has this failure been reported before?
• Diagnostic program type and version level
• Hardware configuration (print screen of the system summary)
• BIOS code level
• Operating-system type and version level

You can solve some problems by comparing the configuration and software setups between working and nonworking servers. When you compare servers to each other for diagnostic purposes, consider them identical only if all the following factors are exactly the same in all the blade servers:

• Machine type and model
• All relevant firmware levels
• Adapters and attachments, in the same locations
• Address jumpers, terminators, and cabling
• Software versions and levels
• Configuration option settings
• Operating system control file setup

Appendix A. Using the SMS utility

Use the System Management Services (SMS) utility to perform a variety of configuration tasks on the BladeCenter QS22 blade server.

Starting the SMS utility

Start the SMS utility to configure the blade server.

1. Establish an SOL session with the blade server. See the BladeCenter Management Module Command-Line Interface Reference Guide or the BladeCenter Serial-Over-LAN Setup Guide for more information.
2. Turn on or restart the blade server.
3. When the boot process starts, you see a screen similar to the following:

   QS22 Firmware Starting
    Check ROM  = OK
    Build Date = Jan 4 2008 11:31:29
    FW Version = "QD-1.26.0-0"
   
   Press "F1" to enter Boot Configuration (SMS)
   Press "F2" to boot once from CD/DVD
   
   DDR2 MEMORY INITIALIZATION
    CPU0 DIMMs:  DIMM1=4096MB  DIMM2=4096MB  DIMM3=4096MB  DIMM4=4096MB 
    CPU0 timings: 800 MHz, CL=6, tRCD=6, tRP=6

   Press F1 to enter the SMS menu.

The SMS utility menu

Select SMS tasks from the SMS utility main menu. Choices on the SMS utility main menu depend on the version of the firmware in the blade server. Some menu choices might differ slightly from these descriptions.

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Main Menu
  1. Select Language
  2. Setup Remote IPL (Initial Program Load)
  3. Change SCSI Settings
  4. Select Console
  5. Select Boot Options
  6. Firmware Boot Side Options
  7. Progress Indicator History
  8. FRU Information
  9. Change SAS Boot Device

Change SCSI Settings

Select this choice to view and change the addresses of the SCSI controllers that are attached to the blade server.

Select Console

Select this choice to select the console on which the SMS menus are displayed.

Select Boot Options

Select this choice to view and set various options regarding the installation devices and boot devices.

If a device that you are trying to select (such as a USB CD drive in the BladeCenter media tray) is not displayed in the Select Device Type menu, select List all Devices and select the device from that menu.

Select Language

Select this choice to change the language that is used to display the SMS menus. A screen similar to the following appears:

PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Select Language
   1. ISO8859-1  English (United States) *











--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu                  N = Next page of list
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

At present, English (United States) is the only available language.

Setup Remote IPL (Initial Program Load)

Select this to configure a network adapter for networks that use static IP addresses or TFTP only. By default the QS22 uses DHCP, in which case no changes should be made.

The screen is a similar to:

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 NIC Adapters (NET)
  1. /axon@10000000000/plb5/plb4/pcix@4000004600000000/ethernet@1
  2. /axon@10000000000/plb5/plb4/pcix@4000004600000000/ethernet@1,1










--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

To view the Network Parameters screen type the number of the adapter you wish to configure and press Enter. A screen similar to the following appears:

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Network Parameters
 NET /axon@10000000000/plb5/plb4/pcix@4000004600000000/ethernet@1
  1. IP Parameters
  2. Adapter Configuration
  3. Ping Test
  4. Advanced Setup: DHCP







--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Type the number of the menu item and press Enter.

IP Parameters

This allows you to configure IP for the network adapter to use static IP addresses or TFTP. You should not change these setting if you use DHCP, which is the default.

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 IP Parameters
 NET /axon@10000000000/plb5/plb4/pcix@4000004600000000/ethernet@1
  1. Client IP Address                [000.000.000.000]
  2. Server IP Address                [000.000.000.000]
  3. Gateway IP Address               [000.000.000.000]
  4. Subnet Mask                      [255.255.255.000]







--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Select an item from the list and enter the appropriate address and subnet mask. Press Enter when you have finished each item. To save the information and return to the Main Menu, press M. If you wish to cancel and return to the main menu, press Esc.

Adapter Configuration

This allows you to set network parameters for the adapter.

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Adapter Configuration
 NET /axon@10000000000/plb5/plb4/pcix@4000004600000000/ethernet@1
  1. Speed, Duplex
  2. Spanning Tree Enabled
  3. Protocol








--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Do not change these settings unless required by your network. The defaults are:

• Speed: detected automatically
• Spanning Tree Enabled: disabled

  Only change this if your network uses the Spanning-Tree Protocol link management protocol.

• Protocol: standard.

  IEE 802.3 is the only other option.

Ping Test

This enables you to verify the static IP addresses you have set.

PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Ping Test
 NET /axon@10000000000/plb5/plb4/pcix@4000004600000000/ethernet@1
 Speed, Duplex:  auto, auto
 Client IP Address                [000.000.000.000]
 Server IP Address                [000.000.000.000]
 Gateway IP Address               [000.000.000.000]
 Subnet Mask                      [255.255.255.000]
 Protocol: Standard
 Spanning Tree Enabled: No
 Connector Type:


  1. Execute Ping Test
--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Type 1 to ping each IP address in turn.

Advanced Setup: DHCP

You do not need to use this option unless your network requires a specific block size or filename.

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Advanced Setup: DHCP
 NET /axon@10000000000/plb5/plb4/pcix@4000004600000000/ethernet@1
  1. DHCP Retries: 255
  2. TFTP Blocksize: 512
  3. TFTP  Retries: 5
  4. TFTP Filename:  







--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Change SCSI Settings

At present the QS22 does not support SCSI so this option is not available.

Select Console

You do not have to use this option as, by default, the current session is the active session, and QS22 does not support more than one session.

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Select Console
 To select this console as the active console press 0











--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Select Boot Options

Use this screen to select the device from which to install the operating system, the boot device and the boot device order. If you wish to install or boot from the BladeCenter unit media tray, you must first allocate it to the blade server using the Advanced Management Module.

PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Multiboot
  1. Select Install/Boot Device
  2. Configure Boot Device Order








--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Select Install/Boot Device

To select the installation or boot device, type 1 and press Enter. The screen that appears is similar to the following:

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Select Device
 Number     Device Name
 .          NET /axon@10000000000/plb5/plb4/pcix@4000004600000000/ethernet@1
 .          CDROM .../plb5/plb4/pcix@4000004600000000/usb@1/hub@1/hub@2/cdrom@3









--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Only available boot devices are displayed. If you wish to boot from the CD/DVD drive in the media tray, first allocated it to the blade server using the Advanced Management Module, as otherwise, it is not shown as an available option.

Configure Boot Device Order

When booting the operating system, the blade server cycles through the boot devices in list order until it finds a boot device. If it does not, an error is generated and placed in the Advanced Management Module. You may only list boot devices if they are allocated or available to the blade server. For example, to include the CD/DVD drive in the BladeCenter media tray in the list, first been allocate it to the blade server using Advanced Management Module. To select boot device order, type 2 and press Enter. A screen similar to the following appears:

PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Configure Boot Device Order
  1. Select 1st Boot Device
  2. Select 2nd Boot Device
  3. Select 3rd Boot Device
  4. Select 4th Boot Device
  5. Display Current Setting
  6. Restore Default Setting






--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

To set the boot device order, type the menu number according to the order you want for a particular device. For example, to choose the first boot device, type 1 and press Enter. A screen showing all the available boot devices appears:

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Select Device
 Number     Position     Device Name
  1.                     Not Specified
  2.        1            NET /axon@10000000000/plb5/plb4/pcix@4000004600000000/ethernet1





--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

The screen shows the current position in the list for the displayed boot devices. To alter the position, choose a device, type the number and press Enter. To save your selection, press M to return to the menu.

Firmware Boot Side Options

Normally the BladeCenter QS22 boots from the Temporary side and you should not change this. However, there may be occasions, for example boot failure, where you must change the setting.

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Firmware Boot Side Options Menu

 Firmware Boot Side for next boot: Temporary

  1. Permanent
  2. Temporary







--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Progress Indicator History

This shows the messages from the present and previous attempts to boot the blade. It also shows messages from the last occasion the blade could not boot from the Temporary side, if any.

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 View Progress Indicator History
  1.  Current Boot Progress Indicator
  2.  Previous Boot Progress Indicator
  3.  Previous Failover Permanent Side Boot









--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

The screen below shows an example of a successful previous boot:

PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Progress Indicator History

Creating common NVRAM partition
                               C0880
Could not find SAS partition in NVRAM - created.
 Adapters on 000001460ec00000
                     00 0800 (D) : 14e4 16a8    network [ ethernet ]
                     00 0900 (D) : 14e4 16a8    network [ ethernet ]
 Adapters on 000001a040000000
                     00 0000 (B) : 1014 032c    pci
 Adapters on 000001a240000000
                     00 0000 (B) : 1014 032c    pci

--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu                  N = Next page of list
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Press N to scroll through the boot history. When you have finished, press Esc to return to the menu.

FRU information

The VPD on each blade server contains details about the machine type or model, serial number and the universal unique ID.

The screen is similar to the following:

PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 FRU Information

  Machine Type and Model: 079338x

  Machine Serial Number: ABCDEFG

  Universal Unique ID: 12345678-1234-1234-1234-123456789ABC






--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Select Navigation key : 

Adding FRU information

When you replace a FRU details are not recorded in the VPD. You must enter them manually through SMS.

When the system firmware detects an FRU replacement part during boot the process stops to allow you to enter the machine type or model and serial number. Boot does not continue until the information is provided.

To enter new FRU information, complete the following steps:

1. Using a Telnet or SSH client, connect to the Advanced Management Module external Ethernet interface IP address.
2. When prompted, enter a valid user ID and password. The default management module user ID is USERID, and the default password is PASSW0RD, where the 0 is a zero.
   Note:
   The userid and password may have been changed. If so, check with the system administrator for a valid user id and password.
3. Power cycle the blade and start an SOL console by using the power -cycle -c command. See Using the SMS utility program for further information.
4. The following screen appears:

   PowerPC Firmware
    Version QD0123000
    SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
   --------------------------------------------------------------------------------
   
   
         Enter Type Model Number
         (Must be 7 characters, only A-Z, a-z, 0-9 allowed. Press Esc to skip)
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    Enter Type Model Number :

   Type the model number according to the instructions on the screen and press Enter to continue.

5. You must confirm the model number:

   PowerPC Firmware
    Version QD0123000
    SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
   --------------------------------------------------------------------------------
   
   
               Number entered is: 1234567
               Accept number?
               (Enter 'y' or 'Y' to accept or 'n' or 'N' to decline)
   
   
   
   
   
   
   
   
   
   
   
   
   
    Select Navigation key : 

   Type y or Y and press Enter to confirm the number.
6. At the following screen, type the serial number:

   PowerPC Firmware
    Version QD0123000
    SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
   --------------------------------------------------------------------------------
   
   
                  Enter Serial Number
                  (Must be 7 characters, only A-Z, a-z, 0-9 allowed)
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    Enter Serial Number : 
   ---------------------------------------------------------------------------------

   Press Enter to continue.
7. You must now confirm the serial number:

   PowerPC Firmware
    Version QD0123000
    SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
   --------------------------------------------------------------------------------
   
   
               Number entered is: ABCDEFG
               Accept number?
               (Enter 'y' or 'Y' to accept or 'n' or 'N' to decline)
   
   
   
   
   
   
   
   
   
   
   
   
   
    Select Navigation key : 
   ---------------------------------------------------------------------------------

   Type y or Y and press Enter to confirm the number.

SAS Settings

Use this option to configure or change the SAS settings if you have installed the IBM BladeCenter Boot Disk System or you installed the blade server into an IBM BladeCenter S unit.

Note:

You must use this option when configuring an IBM BladeCenter Boot Disk System or local SAS drives in an IBM BladeCenter S unit for the first time.

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 SAS Settings
  1.  Change SAS Boot Device Address
  2.  Change SAS Boot Device LUN Id










--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type menu item number and press Enter or select Navigation key : 

Choose 1 to set or change the SAS Boot Device Address. A screen similar to the following appears:

 PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Change SAS Boot Device Address

 Current SAS Disk Address (Default = 0) : 0 










--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type SAS Address in hexadecimal and press Enter or select navigation key: 

When configuring IBM BladeCenter Boot Disk System as a boot device, the SAS address can be obtained from the Storage System Profile utility. See the documentation that comes with your IBM BladeCenter Boot Disk System for more information about the Storage System Profile utility.

When configuring an IBM BladeCenter S local SAS drive as a boot device, the SAS address can obtained from the blade host firmware output.

Once you have typed the address, press Enter to add the address, then M to return to the SAS Settings menu.

Choose 2 to set or change the SAS Boot Device LUN ID. A screen similar to the following appears:

PowerPC Firmware
 Version QD0123000
 SLOF-SMS 1.1 (c) Copyright IBM Corp. 2007 All rights reserved.
--------------------------------------------------------------------------------
 Change SAS Boot Device LUN Id

 Current SAS LUN Id (Default = 0) : 0 










--------------------------------------------------------------------------------
 Navigation Keys:
 M = return to Main Menu
 ESC key = return to previous screen      X = eXit System Management Services
--------------------------------------------------------------------------------
 Type new LUN Id in hexadecimal and press Enter or select navigation key: 

When configuring IBM BladeCenter Boot Disk System as a boot device, the LUN Id can be obtained from the Storage System Profile utility. See the documentation that comes with your IBM BladeCenter Boot Disk System for more information about the Storage System Profile utility.

When configuring an IBM BladeCenter S local SAS drive as a boot device, use 0 as the LUN Id.

Appendix B. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your BladeCenter product or optional device, and whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

• Check all cables to make sure that they are connected.
• Check the power switches to make sure that the system and any optional devices are turned on.
• Use the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system. Information about diagnostic tools is in the Hardware Maintenance Manual and Troubleshooting Guide or Problem Determination and Service Guide on the IBM Documentation CD that comes with your system.
• Go to http://www.ibm.com/systems/bladecenter/support/ to check for information to help you solve the problem.

You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documentation that is provided with your IBM product. The documentation that comes with BladeCenter systems also describes the diagnostic tests that you can perform. Most BladeCenter systems, operating systems, and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the documentation for the software.

Using the documentation

Information about your IBM BladeCenter system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.ibm.com/systems/bladecenter/support/ and follow the instructions. Also, some documents are available through the IBM Publications Center at http://www.ibm.com/shop/publications/order/.

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM BladeCenter information is http://www.ibm.com/systems/bladecenter/.

You can find service information for IBM systems and optional devices at http://www.ibm.com/systems/support/.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with BladeCenter products. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, see http://www.ibm.com/services/us/, or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

Appendix C. Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

• IBM Director of Licensing
• IBM Corporation
• North Castle Drive
• Armonk, NY 10504-1785
• U.S.A.

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Trademarks

IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at http://www.ibm.com/legal/copytrade.shtml.

Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc., in the United States, other countries, or both and is used under license therefrom.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Important notes

Processor speed indicates the internal clock speed of the microprocessor; other factors also affect application performance.

CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible maximum.

When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1024 bytes, MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824 bytes.

When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM.

Maximum memory might require replacement of the standard memory with an optional memory module.

IBM makes no representation or warranties regarding non-IBM products and services that are ServerProven®, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM.

Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

Product recycling and disposal

This unit must be recycled or discarded according to applicable local and national regulations. IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products. Information on IBM product recycling offerings can be found on IBM's Internet site at http://www.ibm.com/ibm/environment/products/index.shtml.

Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable. IBM recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y servicios de devolución de productos en varios países, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI. Se puede encontrar información sobre las ofertas de reciclado de productos de IBM en el sitio web de IBM http://www.ibm.com/ibm/environment/products/index.shtml.

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per the Directive.

In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury and Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling and treatment of batteries and accumulators. Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances.

The retail price of batteries, accumulators and power cells includes the cost of the environmental management of their waste. For proper collection and treatment, contact your local IBM representative.

Remarque : Cette marque s'applique uniquement aux pays de l'Union Européenne et à la Norvège.

L'etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à travers l'Union européenne. Conformément à la directive, ladite étiquette précise que le produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin de vie.

In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to be collected separately and to be reused, recycled, or recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and recovery of WEEE. Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local IBM representative.

Battery return program

This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal of batteries outside the United States, go to http://www.ibm.com/ibm/environment/products/index.shtml or contact your local waste disposal facility.

In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed on the battery available prior to your call.

For Taiwan: Please recycle batteries.

For the European Union:

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.

Les batteries ou emballages pour batteries sont étiquetés conformément aux directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs usés. Les directives déterminent la marche à suivre en vigueur dans l'Union Européenne pour le retour et le recyclage des batteries et accumulateurs usés. Cette étiquette est appliquée sur diverses batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt récupérée en fin de cycle de vie selon cette norme.

In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and treatment of batteries and accumulators. Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, contact your local IBM representative.

This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of batteries, accumulators, and power cells includes the cost of the environmental management of their waste.

For California:

Perchlorate material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.

The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials. This product/part may include a lithium manganese dioxide battery which contains a perchlorate substance.

Electronic emission notices

Federal Communications Commission (FCC) statement

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der IBM gesteckt/eingebaut werden.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:

"Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen zu ergreifen und dafür aufzukommen."

Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten

Dieses Produkt entspricht dem "Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)". Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EG Richtlinie 2004/108/EG) für Geräte der Klasse A

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen.

Verantwortlich für die Konformitätserklärung des EMVG ist die IBM Deutschland GmbH, 70548 Stuttgart.

Generelle Informationen:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

European Community contact:

• IBM Technical Regulations
• Pascalstr. 100, Stuttgart, Germany 70569
• Telephone: 0049 (0)711 785 1176
• Fax: 0049 (0)711 785 1283
• E-mail: tjahn@de.ibm.com

Taiwanese Class A warning statement

Japanese Voluntary Control Council for Interference (VCCI) statement

Korean Class A warning statement

Index

A B C D E F H I L M N O P R S T U W

---

A

• Advanced Management Module
  • command-line interface
  • logging onto the Management Module
  • updating BMC firmware
  • web interface
• air baffle
  • DIMM side (1), (2)
  • processor HS
  • top
  • VRD HS (1), (2)
• attention notices

B

• battery
  • connector
  • replacing
• battery return program
• bezel assembly
  • installing
  • removing
• blade filler
• blade server
  • closing cover (1), (2)
  • opening cover (1), (2)
  • removing cover (1), (2)
  • removing from BladeCenter unit
• blade server communication
• BMC firmware
  • messages
  • updating
  • viewing level
• booting the system

C

• caution statements
• Class A electronic emission notice
• command-line interface
  • configuration
• components
  • system board
• configuration
  • Advanced Management Module
  • command-line interface
  • Ethernet controller (1), (2)
  • Serial over LAN
• connectors
  • battery
  • I/O expansion card
  • input/output
  • memory
  • microprocessor
  • system board
• controller
  • enumeration
  • Ethernet
• cover
  • closing (1), (2)
  • opening (1), (2)
  • removing (1), (2)

D

• danger statements
• device driver
  • Ethernet controller
• DIMM
  • See I/Obuffer DDR2 memory modules
• DIMM, system memory
  • See system DDR2 memory modules
• DIMM fillers
  • installing
• drive
  • connectors
  • specifications

E

• electrical input
• electronic emission Class A notice
• environment
• error messages
  • BMC firmware
  • boot errors
  • boot list
  • I/O DIMM boot errors
  • network boot
  • other error messages
  • SAS error messages
  • system firmware
  • USB
• errors
  • firmware startup process
• Ethernet controller
  • configuring
  • controller
  • device driver
  • enumeration
  • updating firmware
• expansion cards
  • updating firmware

F

• FCC Class A notice
• firmware
  • BMC
  • system
  • updating, BMC firmware
  • updating, Ethernet controller
  • updating, expansion cards
  • updating, system firmware
  • updating, system firmware image
  • updating steps
  • viewing level, BMC firmware
• firmware code
  • recovering
• flash drive
  • installing
  • removing
  • retention clip
• frequency throttling
• front bezel assembly
  • See bezel assembly
• FRU
  • adding information (1), (2)
  • viewing information (1), (2)

H

• high-speed expansion card
  • ball stud
    • replacing
  • installing
  • support end bracket
  • support pin

I

• I/O DDR2 memory modules
  • error messages
• I/Obuffer DDR2 memory modules
  • adding
• identifying problems
  • front panel LEDs
  • network connection
  • power
  • service processor
  • software
  • system board LEDs
• image
  • PERM
  • TEMP (1), (2)
• important notices
• InfiniBand expansion card
  • installing
• installation
  • completing
• installing
  • battery
  • bezel assembly
  • high-speed expansion card
  • modular flash drive
  • options
  • SAS expansion card
• integrated functions

L

• LEDs
  • activity
  • blade error
  • control panel
  • identifying problems
  • information
  • light box
  • location
  • power on
  • system board
    • identifying problems
• light box
  • LEDs
• Linux operating system

M

• media tray
  • select button
• memory
  • specifications (1), (2)
• memory module
  • specifications
• microprocessor
  • specifications
• miscellaneous parts kit
• modular flash drive
  • installing
  • removing

N

• network boot
  • error messages
• network connection
  • identifying problems
• NMI reset button
• notes
• notes, important
• notices
  • electronic emission
  • FCC, Class A
• notices and statements

O

• option
  • installing
• Options

P

• part numbers
• PERM image
  • updating
  • using, to recover TEMP image
• ports, input/output
• power
  • identifying problems
  • problem
  • throttling
• power-control button
• problem
  • how to report a
• problem determination
  • basic checks
  • prerequisites
  • troubleshooting charts
  • troubleshooting information
• problem reporting
• problems
  • power
  • service processor (1), (2)
  • solving
  • undetermined
• product recycling and disposal
• publications

R

• recovering
  • system firmware code
  • TEMP image from PERM image
• recycling and disposal, product
• reject function, TEMP image
• removing
  • battery
  • blade server
  • modular flash drive
• replacing
  • battery

S

• SAS
  • error messages
• SAS expansion card
  • connectors
  • installing
• serial interface
  • configuring
• Serial over LAN
  • configuration
• service, calling for
• service processor
  • identifying problems
• SMS (1), (2)
  • adding FRU information (1), (2)
  • starting
  • viewing FRU information (1), (2)
• software
  • identifying problems
• specifications
• starting
  • blade server
  • TEMP image
• statements and notices
• static electricity
• static-sensitive devices, handling
• stopping the blade server
• storage, local
• supported boot media
• system board
  • connectors
  • LEDs
  • replacing
• system boot
  • boot error list
  • boot errors
  • I/O DIMM boot errors
  • network boot error messages
  • other error messages
  • SAS error messages
  • supported boot media
• system DDR2 memory modules
  • adding
• system firmware
  • PERM image
  • recovering
  • startup process errors
  • system firmware boot error list
  • TEMP image
  • updating
  • updating image
  • updating image manually
• System Management Services
  • See also SMS
• system reliability

T

• TEMP image
  • recovering
  • reject function
  • starting
  • updating
• trademarks
• troubleshooting
  • overview
• turning off the blade server
• turning on the blade server

U

• undetermined problems
• United States electronic emission Class A notice
• United States FCC Class A notice
• update_flash
  • -c option
• USB errors

W

• Wake on LAN