Using the SRN tables

The service request number (SRN) list is in numerical sequence. The failing function codes (FFCs) are provided to aid in locating a failing component.

  1. Look up a service request number when you see an error code with a hyphen.

    The SRN is in the first column of the SRN table in numerical order.

    The SRN might have an associated FFC number. Possible FFC values for SRNs are displayed in the second column of the table. FFC numbers might be the first three digits of the SRN or the last three digits, or might not be in the SRN.

    The third column describes the problem and an action to take to try to fix the problem. The description also includes how to find the FFC number for an SRN if one exists.

  2. See Failing function codes for a description of each FFC value.
  3. If the SRN does not appear in the table, see Solving undetermined problems.
  4. After replacing a component, verify the replacement part and perform a log-repair action using the AIX® diagnostics.


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