Hypervisor problems

1. Perform the procedure associated with the SRC code that is called out after the LPARCFG call.
2. Check processor and memory allocations of the system or the partitions.

   Verify that there are enough functioning processor and memory resources in the system for all of the partitions. Processor or memory resources that failed or were Garded during system IPL could cause the IPL problem in the partition.

3. Check the bus and I/O adapter allocations for the partition.

   Verify that the partition has load source and console I/O resources.

4. Check the IPL mode of the system or failing partition.
5. For further assistance, contact IBM® Support.

1. Replace the failing CRU:

   DIMM 1 or 17 (Px-C1)

   P1-C1 is memory module 1;

   P2-C1 is memory module 17.

   DIMM 2 or 18 (Px-C2)

   P1-C2 is memory module 2;

   P2-C2 is memory module 18.

   DIMM 3 or 19 (Px-C3)

   P1-C3 is memory module 3;

   P2-C3 is memory module 19.

   DIMM 4 or 20 (Px-C4)

   P1-C4 is memory module 4;

   P2-C4 is memory module 20.

   DIMM 5 or 21 (Px-C5)

   P1-C5 is memory module 5;

   P2-C5 is memory module 21.

   DIMM 6 or 22 (Px-C6)

   P1-C6 is memory module 6;

   P2-C6 is memory module 22.

   DIMM 7 or 23 (Px-C7)

   P1-C7 is memory module 7;

   P2-C7 is memory module 23.

   DIMM 8 or 24 (Px-C8)

   P1-C8 is memory module 8;

   P2-C8 is memory module 24.

   DIMM 9 or 25 (Px-C9)

   P1-C9 is memory module 9;

   P2-C9 is memory module 25.

2. See Removing a memory module for location information and the removal procedure.
3. Install new memory DIMMs, as described in Installing a memory module.

See Supported DIMMs for more information.

1. Replace the failing CRU:

   DIMM 10 or 26 (Px-C10)

   P1-C10 is memory module 10;

   P2-C10 is memory module 26.

   DIMM 11 or 27 (Px-C11)

   P1-C11 is memory module 11;

   P2-C11 is memory module 27.

   DIMM 12 or 28 (Px-C12)

   P1-C12 is memory module 12;

   P2-C12 is memory module 28.

   DIMM 13 or 29 (Px-C13)

   P1-C13 is memory module 13;

   P2-C13 is memory module 29.

   DIMM 14 or 30 (Px-C14)

   P1-C14 is memory module 14;

   P2-C14 is memory module 30.

   DIMM 15 or 31 (Px-C15)

   P1-C15 is memory module 15;

   P2-C15 is memory module 31.

   DIMM 16 or 32 (Px-C16)

   P1-C16 is memory module 16;

   P2-C16 is memory module 32.

2. See Removing a memory module for location information and the removal procedure.
3. Install new memory DIMMs, as described in Installing a memory module.

See Supported DIMMs for more information.

1. Collect the error log information.
2. Get the DSA, which is word 7 of the associated B700xxxx SRC.
3. Use the hexadecimal value of the DSA to determine the location code of the failing CRU.
   • If the value is 05120010, the location code is P1-C19 or P2-C19.
   • If the value is xxxx 0100, the location code is P1-C20 or P2-C20.
4. Reseat the device that you just installed.
5. Replace the device that you just installed.